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There’s a supremely easy way to find the Mercedes-Benz of your dreams on the horizon, and I watched its premiere at the SAPPHIRE NOW and ASUG…
Five Years Running, openSAP MOOCs Score Unbelievably High Customer Satisfaction Levels
When I first wrote introducing openSAP MOOCs to the world five years ago, none of us had an inkling of how this experiment would turn…
The Intelligent Enterprise Takes Off at Mobile World Congress 2018
Mobile World Congress 2018 (#MWC18) opened Monday, February 26 in Barcelona, Spain, where more than 100,000 people are expected to attend the four-day event. Hosted…
How 30 Billion IoT Connections Will Build Future Industries
With IDC research predicting there will be 30 billion connected endpoints by 2020, it’s pretty certain Internet of Things (IoT) will invade every industry. I…
How to Prepare for the Perfect Omnichannel Customer Experience
Retailers yearn to deliver an unprecedented customer experience, but they still can’t optimize all of the data they’re gathering — information that’s often hidden across channels, such as mobile and social media. Some brands are scrambling to solve the problem — while others scratch their heads.
IoT Can’t Connect the Next Billion Until We Reinvent Mobile
The most innovative technology on the planet today has been in our back pockets all along: smart phones. You heard right, mobile has re-emerged as…
Choose Your Words Wisely When Designing an App to Delight Employees
When people think about user experience and digital design, they typically think of visual elements like the layout, colors, fonts, and images on a screen….
Retailers Discover Machine Learning Sells More Fashions Customers Love
Thanks to social media, everyone from middle school children to seasoned clotheshorses can see what celebrities and other opinion leaders are wearing, challenging retailers to…
Are Your Workplace Apps Overloaded?
In the interactions I’ve had with HR professionals, I’ve come to respect the challenges of the profession. Their role is to take a very complex…
What Intelligent Enterprises Can Expect from SAP Support in 2018
In this exclusive interview, Andreas Heckmann, global senior vice president and head of Support Delivery for SAP Digital Business Services, looks back at SAP’s incredible…
Why Does User Experience Matter for Enterprise Apps?
In my career as a product manager for both enterprise and consumer applications, I am sometimes asked why I focus on the user experience of…
Björn Goerke Reveals Three Ingredients of the Intelligent Enterprise at SAP TechEd Barcelona
Star Trek is having so much more than a moment this fall at SAP TechEd, and the cosmic vibe peaked during Björn Goerke’s keynote at…
Two Minutes to Get Started With Blockchain on SAP Cloud Platform
The distributed, secure ledger otherwise known as blockchain, is touted as one of the technologies that can automate the world’s economy for efficient, safe, trusted…
Blockchain to the Rescue: We Can Be Much Better at Weathering Natural Disasters
As a massive hurricane devastates the city, first responders are immediately bringing life-saving medical attention, food, water, fuel and other resources to victims in real-time,…
Infoways Increases Performance by 1000% and Triples Customer Base
When seconds count and safety is a priority, schools and emergency services rely on Infoways Pty Ltd. to keep people safe and parents informed about…
Easy Steps to Expand Your Developer Skills with SAP Leonardo Machine Learning
Throngs of innovators were united in an unstoppable quest to learn about machine learning at this year’s SAP TechEd in Las Vegas. I met with…
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