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Knowledge for SAP User Groups
In today’s digital world, people expect easy access to information. Having been conditioned by search engines and virtual assistants in their personal lives, people want…
The Ingredients of an Award-Winning Support Experience
In July 2018, SAP was named to the Association of Support Professionals’ annual list of the Top Ten Best Support Websites. This honor speaks volumes…
Add New Expert Chat Tile to Your SAP ONE Support Launchpad Home Page Today
Expert Chat helps customers resolve incidents nearly twice as fast as traditional SAP support channels. Get help quickly with the new tile. Adding the Tile…
New WhatsApp Channels for Product Support Updates
SAP customers can now subscribe to WhatsApp channels for Product Support updates. Through this new channel, SAP customers receive updates on only the products that apply to their…
SAP Launches Schedule an Expert
SAP is launching Schedule an Expert, a live support channel, this week at SAPPHIRE NOW. Customers can schedule a live, one-on-one 30-minute call with an…
SAP Expands Next-Generation Support to Improve Customer Experience in the Digital Age
WALLDORF — SAP SE (NYSE: SAP) today announced new tools and services to extend the Next-Generation Support approach, SAP’s answer to customer service in the…
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