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Messaging and Bots: Replacing Call Center Services

Traditionally, service centers have primarily operated using telephones, and voice communication remains vital for businesses. More than email, in-person, live chat, mobile app, self-service, search engine,…

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What is Pay for Outcome?

Normally, in the manufacturing industry, a company buys its machinery from another business. It owns the machine and pays to maintain and operate it. While…

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