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SAP is reinventing support to be suited for the Intelligent Enterprise. This transformation of SAP Support has received numerous accolades from customers and analysts alike….
The Ingredients of an Award-Winning Support Experience
In July 2018, SAP was named to the Association of Support Professionals’ annual list of the Top Ten Best Support Websites. This honor speaks volumes…
Password Policy for SAP Support Portal and SAP ONE Support Launchpad to Change
Starting November 4, 2017, you may choose a more complex, safer password for SAP Support Portal and SAP ONE Support Launchpad. It must be at…
SAP’s Next-Generation Support Delights Customers With Fast Answers
Imagine if enterprise application support in the workplace was as easy as online shopping – personalized service available at your convenience, including Google Search, across…
SAP Launches Expert Chat to Connect Customers in Real Time to Technical Support
WALLDORF — SAP SE (NYSE: SAP) today announced the launch of the Expert Chat service – a live chat function that connects SAP customers to technical…
Four Ways to Get the Most Value from SAP Support
One of the biggest questions customers have for their software vendors revolves around the business value of support and maintenance – and rightly so. Yet…
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