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Knowledge for SAP User Groups
Starting November 4, 2017, you may choose a more complex, safer password for SAP Support Portal and SAP ONE Support Launchpad. It must be at…
SAP’s Next-Generation Support Delights Customers With Fast Answers
Imagine if enterprise application support in the workplace was as easy as online shopping – personalized service available at your convenience, including Google Search, across…
SAP Launches Expert Chat to Connect Customers in Real Time to Technical Support
WALLDORF — SAP SE (NYSE: SAP) today announced the launch of the Expert Chat service – a live chat function that connects SAP customers to technical…
Four Ways to Get the Most Value from SAP Support
One of the biggest questions customers have for their software vendors revolves around the business value of support and maintenance – and rightly so. Yet…
SAP ONE Support Launchpad: End Users in the Spotlight
To ensure that the SAP ONE Support Launchpad really meets the needs of end users, customers were invited to offer their feedback right from the…
SAP Runs Simple with Service & Support
WALLDORF — SAP SE (NYSE: SAP) has transformed its service, support and custom development operations to help customers innovate faster and simplify their experience with…
Making the Cloud Transition Easier
Building out a cloud strategy can be challenging – the SAP ONE Support program simplifies the experience.
SAP Enhances Support Experience to Lead Customers to the Cloud
SAP ONE Support program is intended to enable companies to transition to the cloud and drive innovation based on SAP HANA by delivering harmonized support across all deployment scenarios.
SAP Maps out Fast, Flexible Route to Cloud for Customer Innovation
I’ve written about the path to innovation as an evolutionary journey for high technology companies and their customers and partners. When new technologies like cloud disrupt existing…
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