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Data is literally everywhere and in many cases, we’re not even sure where it’s going. This conundrum raises plenty of questions, especially when it comes…
Why Do Customers Fall in Love? A Valentine for an Audience of One
Every February, millions of Americans are faced with the daunting decision of selecting just the right Valentine’s Day card for their sweethearts.
Will Microsoft HoloLens Bring Virtual Reality To The Workplace?
If we’re to believe the hype surrounding the Microsoft HoloLens, virtual reality may soon be integrated into our daily work routine.
Why Organizations Without Hierarchy Really Work
Imagine a huge, complex organization where no one is in charge. Can’t see it? Well, look in the mirror. One example is that thing sitting on…
Is Your Business Ready For The Internet Of Things?
Today, there are more mobile devices than there are people on the planet. By 2020 it is estimated that there will be 2.5 billion connected people…
5 Frightening Halloween Treats You Didn’t Know About
Dying to kick your Halloween season up a few notches this year? Here are five frightening Halloween treats you might want to consider.
The Customer Revolution: Fight For Your Right To Party
As the founder of Amazon.com and a true pioneer in the e-commerce space, it’s safe to say that Jeff Bezos knows a thing or two…
The Truth About Mobile Technology
I base my truth about mobile on two things: what customers and industry leaders say and how analysts define leadership in this space.
44 Facts Defining the Future of Customer Engagement
Imagine having a single view of every customer interaction with your business at your fingertips.
The Cloud, the Elephant and the Blind Men
Throughout history, philosophers, teachers and religious leaders have used stories and parables to help us understand intangible, often complex, concepts. One of my favorites is…
Africa Is Poised To Power The Next Phase Of Global Economic Growth
When Vasco da Gama, the 15th century Portuguese explorer, landed in Kenya searching for a sea route from Europe to India, he found Chinese traders…
Rio de Janeiro Proves A City Can Be Beautiful And Intelligent
Ever since my first visit to Rio years ago when I used to jog along Leblon admiring the view, I’ve been struck by the legendary…
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