A Three-Step Guide to the Ultimate Customer Experience

Feature Article — Retailers have a lot on their plate these days. How to keep up with mobile consumers, connect with Millennials, and tap into social media are...

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May 18, 2015 by David Trites 0

How to Improve Customer Retention: Build Wells Not Fences

Feature Article — Retailers spend an enormous amount of time and money battling to win new customers. But what if they already have you as a customer? Are...

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March 31, 2015 by David Trites 0

Retail Relevancy: Distinction Trumps Differentiation

Radiocasts — The buzz: Retail. Retailers: If you’re not making each customer’s experience more engaging, exciting and fulfilling than your competitors are, there’s no time to lose....

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October 1, 2014 by Bonnie D. Graham 0

Retail: Winning the Hearts, Minds, Wallets of Fashionistas

Radiocasts — The buzz: Retail. As NY Fashion Week ends, fashion retailers are under more competitive pressure than ever to deliver great “retail therapy” experiences that consistently...

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September 24, 2014 by Bonnie D. Graham 0

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