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Efficiency and speed is the name of the game when increasing the digital intelligence of a business. But, the bar for success is continuously shifting…
What’s the Urgency Behind Becoming an Intelligent Enterprise?
The buzz about intelligent technologies – such as artificial intelligence (AI), machine learning, and the Internet of Things (IoT) – is only getting louder. Every…
Why Businesses Should Aspire to Become Intelligent Enterprises
It’s hard to remember a time where information wasn’t readily accessible at our fingertips – and for a growing majority of the workforce, such a…
Dissecting the Engine of the Intelligent Enterprise
Every business – big or small, new or established – is a never-ending experiment. Rapid economic, political, social, and technological shifts make sitting still impossible…
Messaging and Bots: Replacing Call Center Services
Traditionally, service centers have primarily operated using telephones, and voice communication remains vital for businesses. More than email, in-person, live chat, mobile app, self-service, search engine,…
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