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The company we keep is a crucial part of our daily lives whether we realize it or not. Regardless of how each connection positively or…
How to Navigate Your Unique Path Toward an Intelligent Edge
Efficiency and speed is the name of the game when increasing the digital intelligence of a business. But, the bar for success is continuously shifting…
What’s the Urgency Behind Becoming an Intelligent Enterprise?
The buzz about intelligent technologies – such as artificial intelligence (AI), machine learning, and the Internet of Things (IoT) – is only getting louder. Every…
Why Businesses Should Aspire to Become Intelligent Enterprises
It’s hard to remember a time where information wasn’t readily accessible at our fingertips – and for a growing majority of the workforce, such a…
Dissecting the Engine of the Intelligent Enterprise
Every business – big or small, new or established – is a never-ending experiment. Rapid economic, political, social, and technological shifts make sitting still impossible…
Messaging and Bots: Replacing Call Center Services
Traditionally, service centers have primarily operated using telephones, and voice communication remains vital for businesses. More than email, in-person, live chat, mobile app, self-service, search engine,…
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