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Top Three Research Firms Name SAP SuccessFactors a Leader in Cloud HR

January 25, 2017 by SAP News

WALLDORF — SAP SE (NYSE: SAP) today announced that SAP SuccessFactors* has been recognized as a leader in human capital management (HCM) research published in 2016 by Forrester, Gartner and IDC.

SAP SuccessFactors believes its position as a leader in the eight reports is based on its commitment to continuous innovation across the entire suite of cloud-based HCM solutions, providing HR teams with workforce technology that sparks people’s passions and empowers organizations to embrace opportunities in real time.

“The expectations continue to grow around having tools in the workplace that are easy to use, mobile, support collaboration and are just plain cool,” said Mike Ettling, president of SAP SuccessFactors. “We are focused on meeting those expectations for over 45 million people at more than 6,000 organizations around the globe today. We’re constantly reimagining how to delight these users, while also ensuring that we are a leading provider of solutions that help simplify processes, improve the employee experience and allow people to deliver results.”

Forrester Research Inc.’s “The Forrester Wave™: Learning and Performance Management, Q4 2016”[1] report recognizes SAP SuccessFactors as a leader based on its current offering, strategy and market presence. The Forrester Wave evaluated the strengths and weaknesses of the top cloud-based learning and performance management offerings from HR software vendors.

The report said: “SAP SuccessFactors is a long-time worldwide leader in performance management. SuccessFactors provides customers with a market-leading, well-integrated performance and learning offering. The Open Content Network enables users to easily access content developed for both consumer and corporate learning. SuccessFactors is looking to the future of performance as continuous with its continuous performance management (CPM) tool … Products support mobile throughout, including offline mobile access, a search capability that enables the users to find formal and informal content they need, and products with a user interface that is intuitive and adaptive. Customers are very satisfied with product integration and product flexibility.”

Gartner, Inc.’s “Critical Capabilities for Cloud Human Capital Management (HCM) Suites for Midmarket and Large Enterprises”[2] October 2016 report gave SAP SuccessFactors the highest score for two use cases out of four — Core HR + Talent HCM Suite, Larger Global Org (>5k), and European HQ’d Midmarket HCM Suite (1k–5k). This was Gartner’s first Critical Capabilities report for cloud HCM suites, and vendors were evaluated based on the following Critical Capabilities: Core HR/Benefits Admin, Payroll Admin, Workforce Management, Prehire Talent Management, Posthire Talent Management, Reporting Tools/WFA/WFP, Technology/UX, Overall Product Satisfaction and Overall Vendor-Customer Relationship (VCR) Satisfaction.

Gartner’s “Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises”[3] June 2016 report also named SAP SuccessFactors a leader based on completeness of vision and ability to execute.

International Data Corporation’s “IDC MarketScape: Worldwide Integrated Talent Management 2016 Vendor Assessment”[4] recognized SAP SuccessFactors as a leader based on its cited strengths of robust research and development, market momentum, depth of portfolio, vendor viability and global reach. SAP SuccessFactors was also named a leader in the IDC MarketScapes for Recruiting, Learning Management, Performance Management and Compensation Management.

The report said: “SAP SuccessFactors continues to innovate across the talent portfolio to ensure all modules remain relevant and in step with the latest trends and technologies. SuccessFactors has made many updates to learning management and continues to deploy SAP Jam throughout its talent solution to up social utility. The user experience has been unified across all modules with the adoption of the SAP Fiori framework. On the services side, SAP SuccessFactors has dramatically grown the cloud support team.”

To learn more about SAP’s leadership in cloud-based human capital management, download the reports here.

For more information, visit the SAP News Center. Follow SAP on Twitter at @SuccessFactors and @sapnews.

Media Contact:

Geraldine Lim, +1 (415) 418-0945, geraldine.lim@sap.com, PT

Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2017 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
*SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.
1] Forrester, “The Forrester Wave™: Learning and Performance Management, Q4 2016” by Claire Schooley, Christopher Andrews, Joseph Miller, Ian McPherson, December 2016.
2] Gartner, “Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises” by Ron Hanscome, Chris Pang, Jeff Freyermuth, Helen Poitevin, Sam Grinter, Melanie Lougee, October 2016.
3] Gartner, “Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises” by Ron Hanscome, Chris Pang, Jeff Freyermuth, Helen Poitevin, Melanie Lougee, Sam Grinter, June 2016.
4] IDC MarketScape: Worldwide Integrated Talent Management 2016 Vendor Assessment, #US40644116, May 2016.
IDC MarketScape: Worldwide Recruiting in Integrated Talent Management 2016 Vendor Assessment, #US40644516, May 2016.
IDC MarketScape: Worldwide Learning Management in Integrated Talent Management 2016 Vendor Assessment, #US40644216, May 2016.
IDC MarketScape: Worldwide Performance Management in Integrated Talent Management 2016 Vendor Assessment, #US40644416, May 2016.
IDC MarketScape: Worldwide Compensation Management in Integrated Talent Management 2016 Vendor Assessment, #US40644016, May 2016.

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