Thomas Cook UK Streamlines HR and Financial Processes for its 11,000 Employees with SAP

LondonThomas Cook UK’s selection of mySAP Financials, mySAP Human Resources, Portals and mySAP Business Intelligence will deliver an enterprise-wide view of vital HR and financial information across the company’s airline, travel agency and tour operator divisions. Providing a highly effective approach to recording and managing this information, the suite of solutions will enable Thomas Cook to gain a more complete picture of its business.

In addition to merging HR and payroll into a single entity, the contract will see roll out of SAP’s web-based Employee Self Services (ESS) solution designed to remove many of the repetitive or administrative tasks from the HR function by allowing employees direct access to HR information and services. A key benefit for Thomas Cook is ESS’ ability to significantly reduce HR-related paperwork. With the new solution, changes to personal details are made online in real time and employees’ pay slips are published online, slashing administrative red tape and improving the accuracy of information.

“SAP has been a key driver in supporting our vision to continually improve financial control and accountability, empower the organisation and continue to successfully transform Thomas Cook UK into a highly effective vertically integrated leisure travel business,” said Marco Trecroce, Group Business Transformation and Operations Director. “Thanks to SAP, we now have a single environment and common tool for making financial, HR and employee data more readily accessible across the enterprise. SAP ESS particularly fits Thomas Cook’s new ways of working, which are based on a policy of empowerment – enabling the employee to take charge of his or her own career and development.”

The mySAP Financials will deliver accurate, up-to-the-minute company wide data required for operational, analytical and collaborative input for financial management. Thomas Cook’s finance area will now have common processing with chartered accounting, enabling them to have the necessary information and analysis for immediate strategic decision-making at their fingertips.

“We are delighted to be supporting Thomas Cook in its endeavour to heighten its competitive advantage and empower its organisation to achieve sustainable growth and profitability,” said Rob Harrison, Sales Manager, Services Industries, SAP UK. “SAP is committed to helping our customers meet their business objectives by achieving reductions in costs and measuring improvements in business processes.”