Britannia brings outsourced HR and payroll back in-house with SAP

– leading UK building society aims to dramatically improve HR –

LondonBritannia Building Society has today announced that it has in sourced its payroll and HR administration, selecting mySAP from SAP, a leading provider of business software solutions in conjunction with implementation partner, Pecaso and hosting partner, Attenda.

People are at the very heart of the Britannia Building Society business strategy and they believe that they demonstrate this throughout the business by always striving to further develop their people to enhance their capability and performance. To support this, Britannia has chosen ‘mySAP Business Suite’ from SAP as its partner to support streamlining and improving HR processes across the business through its “PeoplePlus” change programme. SAP is a leading provider of business software solutions and will be working at Britannia with their implementation provider, Pecaso and the accredited SAP Hosting partner, Attenda.

Britannia is the UK’s 2nd largest building society with 3 million members, and employs some 4400 people at its offices in Leek Staffordshire, London, Bristol and Plymouth and across 252 branches throughout the UK. Britannia is currently replacing its HR system and outsourced payroll system with mySAP ERP HCM and is planning to roll-out manager and employee self service as phase 2 of the programme.

As part of the PeoplePlus programme, Britannia is carrying out a whole scale review of its people systems to ensure they continue to be an employer of choice and remain a great place to work, grow and develop, maintaining industry leading employee satisfaction levels.

The mySAP Business Suite will help streamline HR process to enable Britannia management to be more effective in providing HR solutions for all their people. This will include introducing choice around benefits through a flexible benefits plan, branded “Mutual Benefits” and ultimately enabling on-line career planning, personal development and support for the performance management process.

“The new system will also provide Britannia with the management information we need to make more informed decisions about our people. As a result of having mySAP in our business we will be able to react quickly to the changing needs of our people and continue to develop and reward them appropriately for their contribution to our business”.

Lee Harris, Financial Services Lead at SAP UK added: “As one of the leading building societies in the UK, it is essential that SAP provides Britannia with quality management information and HR processes, to enable it to develop, manage and grow its business. The partnership of SAP, Pecaso and Attenda is committed to delivering systems and services that are tailored to fit Britannia’s requirements.”

Pecaso, which specialises in the delivery of HR solutions, will carry out the implementation, along with hosting partner Attenda. Both companies, in conjunction with SAP, have worked very closely with Britannia to design the best system to suit the building society’s needs, and to smooth the way for implementation, which will start later this year. Britannia is using Sun Microsystems as its’ technology platform.

About Pecaso

Pecaso is an international “HR and IT-HR” expert service provider delivering end-to-end HR solutions across the entire Human Resources lifecycle from strategic planning, through process and organizational design to implementation planning and IT-enablement backed by ongoing training and long-term support services. The whole company is dedicated to both HR and IT, where both disciplines are perfectly combined and mastered as core skills. Pecaso designs, builds and delivers robust HR solutions, integrating its value-added proprietary products, accelerator tools and templates for best practices in process optimization.

As an accredited leading European “SAP “Service Partner, Pecaso provides specialized mySAP ERP HCM consulting, implementation and support services – with delivery of over 1000 implementations. Pecaso has more than 300 HR consultants across 10 countries and has an 850+ strong international customer base. Clients include: Porsche, Rolls-Royce, Zurich Financial Services, HBOS, Royal & Sun Alliance, Lufthansa, Scottish & Newcastle, Heineken, Starwood Hotels, Coca Cola, Pirelli and Media Markt.

About Attenda Limited
Attenda, the Always On Managed Services company is Europe’s leading specialist in operating enterprise and Internet applications. We manage those vital applications that every business relies upon today to function effectively allowing our clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business.

Through a commitment to operational excellence, we manage, secure and optimise the performance of their applications, irrespective of the physical location of the infrastructure.

With over 5 years’ investment into Attenda M.O., Attenda’s operations platform, we provide the people, process and technology to deliver exceptionally high service levels, but at a cost that is amortised across Attenda’s entire client base – currently, 95 of the UK’s leading companies.

The company enjoys substantial financial backing, the industry’s leading accreditations and an unrivalled portfolio of clients including Avis Europe, bmi, easyCar, Compass Group, Microsoft, NHS and Sun. Attenda is ISO27001 accredited, an HP SP Signature Partner, a Microsoft Gold Certified Partner (Advanced Infrastructure competency), a SunTone accredited managed service provider and a SAP Hosting Partner. Attenda is one of only seven companies to have been ranked in the UK’s Sunday Times ARM Tech Track 100 for three consecutive years.

For further details, visit or contact
Attenda Corporate Communications
Simon Hansford +44 (0)1784 211100