Britannia Building Society Improves HR Processes with SAP

One of the UK’s leading financial service providers discusses its launch of Employee Self Service

Middlesex, UKSAP UK today announced that Britannia Building Society has gone live with employee self service, building on the success of its previous SAP HR and Payroll implementation. Britannia selected SAP in order to increase employee satisfaction – something they see as essential to delivering long term benefits to their customers. A reduction in paper-based processes will also make the organisation more environmentally friendly and support its commitment to being socially responsible.

Britannia has a programme in place, known internally as PeoplePlus, which supports the company’s ambitions to be one of the best places to work, grow and develop. To achieve this, the correct systems had to be in place in order to provide people with the right tools and information to do their jobs as easily and effectively as possible.

“A number of key business drivers led us to upgrade our existing HR systems. Our people lie at the heart of our strategy and delivering a great people experience, to attract and retain the right staff, is vital to meeting our future business challenges. Primarily, we wanted to create a single view of our employees and the infrastructure to support them throughout their career. Ensuring our people processes are consistent and easy to administer as well as providing access to management information at all levels are just two of the benefits we were looking to achieve. We also wanted to bring our payroll system in house, which was previously outsourced, to give us greater flexibility,” said Helen Bates, Strategy Manager, Britannia.

“Britannia wanted a strategic long-term decision and chose SAP over other vendors because it not only fulfilled its requirements in terms of functionality, usability and cost but our team also fitted with their company values and that was essential to them,” said Simon Etherington, Head of SME, UKI, SAP.

Bates continued “Not only will the new solution help our employees, but customers will also benefit. By providing managers with the tools to manage more effectively and support the development of their teams, it will create an environment where everyone is the best they can be. This is essential to delivering the excellent customer experience we strive for.”

About Britannia Building Society
Britannia is Britain’s second largest building society with almost three million members. The Britannia Group has assets of €36.8 billion and employs more than 5000 staff in offices in Leek, London, Bristol, Plymouth and the Isle of Man and at 254 branches across the United Kingdom. The company was recently voted number two in the Sunday Times 20 Best Big Companies to work for in the UK