HSBC to Streamline Global Bank and Corporate Communications on SAP

VIENNA, AustriaSAP AG (NYSE: SAP) and The Hong Kong and Shanghai Banking Corporation (LSE: HSBA) today announced that the HSBC Group (HSBC) will create a leading edge bank-client integration solution using the SAP NetWeaver® technology platform to streamline and automate the bank’s communications for the delivery of banking services to its corporate banking clients. The complexity of bulk payments creates security and operational risk issues for both banks and corporations. With SAP, HSBC will standardize corporate-to-bank integrations to greatly reduce the complexity and time needed to associate workflows between its clients. The announcement was made at Sibos, the world’s premier financial services event, being held in Vienna, Austria, Sept. 15-18.

Powered by SAP NetWeaver, HSBC’s new bank-client integration solution will enable corporate clients to link into HSBC’s worldwide banking network via a single entry point, simplifying communications for the bank’s corporate services such as account payables, account receivables and reconciliations. HSBC’s customers will gain easier access to their banking information. Additionally, the solution will provide better support for compliance initiatives, creates seamless integration of financial supply chains and drive efficient working capital management.

“SAP is a leading Enterprise Resource Planning solution provider, and with many of our clients worldwide already running on SAP, they were the natural choice for our business needs,” said Marcus Treacher, head of Electronic Banking and E-Commerce, Global Transaction Banking, HSBC Bank plc. “By combining HSBC’s banking services with enterprise resource planning automation in new, highly integrated ways, customers can look forward to a faster, richer and seamless banking experience with us, worldwide.”

SAP NetWeaver simplifies HSBC’s delivery of bank services by communicating transactions using the ISO 20022 XML format. Each type of banking service offered typically requires one service gateway; in many cases, each gateway is a standalone application requiring individual resource overhead. Where interfaces exist for services, the integration is often far from seamless as files are manually exported, encrypted and uploaded in proprietary formats. This complex infrastructure is resource-intensive on both support and maintenance and inherently possesses security and operational risks.

SAP NetWeaver enables corporate connectivity by providing a standard interface between the corporate client’s office enterprise resource planning system and the bank’s back office. SAP NetWeaver® Process Integration integrates the bank’s back office systems for service delivery. As well as handling tasks such as extraction, workflow, reconciliation and simultaneous connections from different customers at the corporate site, SAP provides a shared operational process and unifies multiple service gateways between the corporate client and the bank. This creates a more robust and real-time workflow, which results in a multitude of advantages for the corporate client, including faster on-boarding and better control over liquidity. HSBC will also gain better support for compliance initiatives with automated transaction tracking providing a traceable audit trail.

“This marks the start of a relationship with HSBC that will build quickly on the success of the project,” says Murray Sargant, senior vice president, Banking, SAP Asia Pacific Japan. “We are proud to work with HSBC to lead an innovative program that we can take globally through the HSBC network.”

Sibos 2008, Vienna, Austria, September 15–18
Join SAP at booth c106 at Sibos 2008, the world’s premier financial services event, to discover how banks can broaden their coverage of corporate clients’ financial supply chains by leveraging straight-through processing and corporate-to-bank connectivity. Learn first hand how banks can transform payment processes (leveraging service-oriented architecture and SEPA) to align them with payments strategies.

The HSBC Group
HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from more than 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of US$2,547 billion at 30 June 2008, HSBC is one of the world’s largest banking and financial services organisations. HSBC is marketed worldwide as ‘the world’s local bank’.

About HSBC Global Transaction Banking
HSBC provides transaction banking services to corporations and financial institutions across the world. HSBC Global Transaction Banking (HSBC GTB) provides products, services and solutions to the clients of HSBC’s Global Banking and Markets and Commercial Banking businesses. HSBC GTB comprises Payments and Cash Management, Trade and Supply Chain, HSBC Securities Services and Wholesale distribution of Banknotes.

About SAP for Banking
The SAP® for Banking solution portfolio provides banking-specific (transactional banking, CRM, risk management) and banking-relevant (financial accounting, human resources management, procurement) services and solutions created on a single SOA-enabled business process platform. With more than 680 customers in 73 countries worldwide, SAP for Banking provides an integrated set of tools and automated processes to manage every aspect of the front- and back-office banking environment—from high-volume transactional banking processes and customer relationship management to financial accounting, cost controlling and profitability and risk analysis. Based on the open architecture of the SAP NetWeaver® technology platform, SAP for Banking helps companies expertly manage transactions and relationships across the institution to quickly identify and exploit market opportunities and easily tailor new products to the specific needs of individual customers. Additional information is available at

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