SAP Enhances Value of SAP Customer Relationships

Industry’s Longest Maintenance Offering Extends and Protects SAP Investment
Collaboration With User Groups Reveals Opportunities for Additions and Enhancements to SAP® Enterprise Support

WALLDORF, GermanySAP AG (NYSE: SAP) today announced a series of initiatives focused on enhancing value in the relationship between SAP and its customers. Among the latest innovations SAP is delivering to meet customers’ evolving needs are new maintenance strategy, new and revised features of SAP® Enterprise Support, and a special program to bring SAP’s latest technology platform to all customers. Nimbly adjusting to market changes, protecting the bottom line in uncertain economies, collaborating with trading partners and innovating rapidly are critical for a company’s long-term success. The ability to optimize IT solutions — for maximum efficiencies, minimized down-times and rapid innovation — is a pivotal element in enabling this success. Working closely to address market and user group feedback and input, SAP developed these latest initiatives to provide its customers of all shapes and sizes with better access to tools and solutions that will enable them to become best-run.
Revised Maintenance Strategy Allows Customers More Time for Extended Value

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