SAP Helps Germany’s Federal Employment Agency Get Future-Ready

Germany’s Largest Government Agency Selects SAP to Manage its Human Resources and Finance Processes More Efficiently



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SAP AG (NYSE: SAP) today announced that the Bundesagentur für Arbeit, Germany’s Federal Employment Agency (BA), has selected SAP to manage its human resources and financial management systems. After a thorough review process, the BA decided to replace its legacy applications with SAP’s flagship enterprise resource planning application, SAP® ERP. With over 100,000 employees across 176 member agencies and 660 offices, the BA is Germany’s largest public agency. With the adoption of SAP® solutions, the BA expects to improve transparency and to create a future-ready infrastructure.

“We needed a reliable financial system to manage our budget of 41 billion euro to help us gain financial excellence across the agency,” said Klaus Vitt, CIO, BA. “We selected SAP because of its comprehensive solution portfolio, and because the software architecture is future-ready.”

Nearly all well-known software vendors and consulting firms participated in the Europe-wide procurement process; three of the original six companies were invited to submit an offer. After an intensive analysis, SAP was determined to provide the best solution and was awarded the contract. Implementation of the software began in early October 2008.

The BA will use SAP ERP, a core component of the SAP® Business Suite software, to support the agency’s accounting system and to streamline its human resources management. The industry-specific capabilities that SAP solutions provide meet the strict specifications that are required for public administrations. Together with the SAP NetWeaver® technology platform, SAP ERP serves as a solid business process platform that includes SAP enterprise modeling applications by IDS Scheer along with various additional products, including payroll and grants management. Together with a subcontractor, SAP will lead the implementation of the software. To ensure the successful completion of the integration process, all of the various implementation and roll-out stages will be managed from the BA headquarters in Nuremberg, Germany.

The BA is the largest supplier of employee services in the German market, responsible for job placement, career counseling and employer counseling; promoting vocational training and continuing education; providing employment opportunities for disabled people and resources and benefits for job creation and retention; and paying unemployment compensation and short-time working benefits. In addition, the BA conducts job-market and career research, provides job-market monitoring and maintains labor statistics. The agency also pays family benefits. The BA’s 2009 budget totals 41 billion euro.

“The BA serves a critical need in German society,” said Volker Merk, managing director, SAP Germany. “To fulfill its mission in a way that satisfies all social groups, the agency’s internal structures must be efficient and cost-effective. We are proud that SAP can make a significant contribution to this task through the implementation of our software solutions.”

About IT-Systemhaus of the German Federal Employment Agency
With 1,800 employees, IT-Systemhaus provides the German Federal Employment agency (Bundesagentur für Arbeit) with more than 167,000 networked workspaces. The information technology deployed by the agency represents one of the largest IT landscapes in Europe and enables the transactions in all business processes for both the German Federal Employment Agency and work cooperatives throughout Germany. The business success of all of the agency’s administrative offices depends directly on the quality of IT services. Applications developed by the agency’s IT department support the agency’s core processes, such as consultancy, job placement, training and the payout of cash benefits.

About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With approximately 76,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit

About SAP® for Public Sector
The SAP® for Public Sector solution portfolio provides comprehensive solutions to help governments and public organizations improve economic viability and increase process efficiency and transparency while maximizing public value for the constituent. The solution portfolio is based on the open SAP NetWeaver® technology platform to support the integration of government business processes to help optimize limited resources, increase process efficiency and transparency, and support collaborative outcomes between two or more government agencies. (Additional information at

(*) SAP defines business software as comprising enterprise resource planning and related applications.

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For more information, press only:
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IT-Systemhaus of the German Federal Employment Agency press contacts:
Herbert Pick, +49 (0) 911-179 1150,, ERP-Project
Wolfgang Puff, +49 (0) 911-179 4553,, IT-Systemhaus