SAP and Open Text Expand Global Reseller Agreement

October 13, 2009 by SAP News 0

Two Enterprise Software Leaders Detail Strategy to Help Customers Increase Business Value With Content-Enriched Business Processes

PHOENIX, Ariz.SAP AG (NYSE: SAP) and Open Text™ (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), today announced another expansion of their successful strategic relationship. SAP has selected Open Text Extended ECM for SAP for resale under the name the SAP® Extended Enterprise Content Management (SAP Extended ECM) application by Open Text. The announcement was made at SAP® TechEd 2009, the company’s largest ecosystem education event, being held October 13-16 in Phoenix, Arizona.

Today’s announcement represents the second major expansion of the original reseller agreement between the two companies. SAP is already reselling Open Text’s Document Access and Archiving and Invoice Management solutions (see “Open Text and SAP Announce Expanded Reseller Agreement” and “SAP Expands Document Management Capabilities with Archiving and Document Access Solutions from Open Text“). Today’s expansion allows SAP to resell the industry’s leading enterprise content management solution. SAP customers will now be able to leverage all forms of unstructured content from within their optimized business processes driven by SAP applications.

As the volume of unstructured content such as e-mail, documents and presentations continues to explode within organizations, there is a growing need to connect this content with the underlying business processes being managed by SAP applications. No longer are companies satisfied with simply locking content away in content silos for safekeeping. Instead, they are finding that they can achieve significant productivity gains by enriching business processes with content such as contracts, images or videos, and high value electronic correspondence.

One such example is the contract management solution in place at Molex Incorporated, a leading supplier of connectors and interconnect components based in suburban Chicago. This solution uses SAP Extended ECM by Open Text to manage executed contracts and make them available enterprise-wide from within SAP® Business Suite software.

“By integrating contract information into SAP business processes, we have improved our ability to stay in compliance with contract terms, which enables Molex to better manage our customer interactions and commitments,” said Gary Matula, vice president of Information Systems, Molex. “As we continue to rollout the Open Text solution within our global system architecture, another key benefit expected is improved management of all unstructured data, which we will be able to link to our SAP transactional and master data. This will not only help us leverage our growth in unstructured data, but will enable improved record management practices throughout our global organization.”

Uniform Information Management
SAP Extended ECM by Open Text enhances the transactional process management capabilities of the SAP applications with comprehensive ECM capabilities. This enables customers to unite the worlds of enterprise applications and ECM, reducing the risks and costs of records mismanagement, increasing information worker productivity and enhancing the ability to comply with regulations.

“SAP continues to see global customer adoption of our SAP solution extension partner offerings,” said Zia Yusuf, executive vice president, Global Ecosystem and Partner Group, SAP AG. “We are pleased to broaden our partner offerings to expand our ECM solution portfolio and provide even greater benefits for customers looking to connect business processes and information assets. Together with Open Text we look forward to changing the game in the ECM market and continuing to deliver the proven solutions our customers have come to expect.”

“A key focus for enterprises is to eliminate silos of information that both dampen productivity and increase exposure to risks,” said John Shackleton, president and chief executive officer of Open Text. “By working closely with SAP, we are able to give customers a way to manage all their vital information in a secure, uniform way, and have it be available to the right person at the right time. We are entering into a new phase in the evolution of content management technology.”

SAP® TechEd 2009 in Phoenix, Vienna, Shanghai and Bangalore
More than 12,000 SAP customers, partners and technical experts are convening at SAP® TechEd 2009, the company’s largest ecosystem education event, to gain the inspiration and skills needed to maximize impact on their organizations at a time when companies need both skilled professionals and agile, efficient IT solutions that can efficiently adapt to change. In its 13th year, SAP TechEd 2009 is being held in Phoenix on October 13-16, and will be held in Vienna on October 27-29, Shanghai on November 11-12 and Bangalore on November 18-20. For more information, please visit www.sapteched.com. Join the conversation via Twitter at #sapteched09.

Note to editors:
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About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.

About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 89,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.

(*) SAP defines business software as comprising enterprise resource planning and related applications.

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For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

For more information, press only:
Jim Dever, SAP, +1 (610) 661-2161, james.dever@sap.com, EDT
Torrey Fazen, Burson-Marsteller, +1 (617) 406-1651, torrey.fazen@bm.com, EDT
SAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EDT; press@sap.com
Richard Maganini, Open Text, +1 (847) 961-0662, rmaganin@opentext.com
Adam Lee, Open Text, +44 (0) 1189 848000, alee@opentext.com

To speak with press contacts on site during SAP TechEd 2009 Phoenix (from October 13 to 16), please dial the SAP press room at +1 (610) 661-0469.

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