Micro-Apps by SEAL Consulting Expand Business Value of SAP® Solutions at Archean Group

March 3, 2010 by SAP News 0

HANNOVER, GermanyUnderscoring the power of collaboration and innovation within the SAP ecosystem, SAP AG (NYSE: SAP) today announced details of an innovative customer deployment of “micro-apps” that uses Google Gadgets™ technology to bring the business value of SAP® software to even more users. Developed by SAP partner SEAL Consulting Inc., the enterprise desktop notification (EDN) micro-app is significantly optimizing processes and improving customer service at Archean Group, a large Indian conglomerate with various businesses from chemicals and mining to renewable energy, shipping and shipbuilding. The announcement was made at the CeBIT trade fair, being held in Hanover , Germany , March 2-6.

Micro-apps are small applications, or gadgets, delivered into browsers or mobile-devices that extend the functionality of enterprise applications to broader groups of users, specific to their roles and requirements. Micro-apps are small applications, or gadgets, delivered into browsers or mobile-devices that extend the functionality of enterprise applications to broader groups of users, specific to their roles and requirements.
SEAL Consulting’s award-winning EDN micro-app extends the wealth of information and business events processed by SAP applications to non-SAP users via Google Gadgets technology. Users simply deploy a gadget front-end on the desktops to receive direct and non-intrusive workflow and alert notifications. For SEAL Consulting customer Archean Group, the notifications deliver business benefits including:

  • Greater efficiency, responsiveness and customer satisfaction – The new automated solution handles shipping order status and ETA inquiries with no manual intervention. Previously, these had to be fulfilled via a five-step series of manual data searches and phone calls from customer, to customer service representative, to operations manager and back.
  • Personalized visibility to stakeholders improved – Customizable, automated alerts deliver relevant information to SAP and non-SAP users, paving a mindset change from “information access” to “information delivery.”
  • Quick deployment, rapid ROI, cost-effectiveness – The solution was implemented in four weeks with minimal end-user training and requiring no additional hardware or software.

For more information, visit the Enterprise Desktop Notifications (EDN) by SEAL Consulting page on the SAP® EcoHub site, an online marketplace for customers to easily discover, evaluate and buy solutions and services from SAP and its partners. See also related announcement, “SAP Customers Demonstrate Accelerated Innovation on the SAP Platform,” highlighting SEAL Consulting and other award winners of the Enterprise SOA Showcase contest at SAP® TechEd ’07. For more on SEAL Consulting Inc., visit www.sealconsult.com. Follow SAP on Twitter at @sapnews.

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