SAP Awards Customers for Quality Excellence 2015

SAP NEWSBYTE — SAP (UK) Limited is pleased to announce the winners of its 2015 SAP UKI Quality Awards for successful customer product implementations and integrations in the Fast Delivery, Business Transformation and Innovation categories.

The awards recognised nine organisations that showcased adherence to SAP’s Ten Quality Principles at the annual dinner held on Wednesday 11th November at The Royal Society in London.

The winning organisations demonstrated time-to-value and a focus on how quality was achieved throughout the implementation cycle:

  • Fast Delivery category winners: Gold – Surrey County Council, supported by Bluefin Solutions; Silver – Howden Joinery Group PLC, supported by Bluefin Solution; and Bronze – British American Tobacco, supported by Bluefin Solutions.
  • Business Transformation category winners: Gold – Anglian Water Services, supported by Capgemini; Silver – British American Tobacco, supported by IBM; and Bronze – AstraZeneca, supported by Infosys and SAP.
  • Innovation category winners: Gold – Arla Foods, supported by Rocket Consulting; Silver – States of Guernsey, supported by Kivala-HR and CGI; and Bronze – Serco Group plc, supported by HCL and iGate.

A spokesperson from gold winner Surrey County Council stated “We’re thrilled to be recognised for this project and will continue to look for ways to harness technology like this SAP system to improve the way staff work as we face huge financial pressures from rising demand for our services.”

While Anglian Water Services was delighted to be recognised for its hugely successful implementation project, and noted the impact it has had on its business and by extension customer satisfaction; “In our industry, achieving customer service excellence whilst reducing our cost to serve is key to improving our business performance.”

Winner of the Innovation category, Arla, noted that its success had been a result of “a strong focus on exploiting standard integration between new and existing technology.”

Cormac Watters, Managing Director, SAP UK & Ireland, acknowledged the importance of the Quality Awards as a means of recognising customers who have derived value from SAP software. He noted; “The winning customers used critical, clearly defined quality measures to help them achieve successful product implementations. Well done to each and every one of the customers who were shortlisted and congratulations to the winners of the 2015 Quality Awards.”

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Media Contact:
Kate Falcone, +44 7966 975-966,, GMT
Tracey Nugent, +44 7841 054-634,, GMT

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