We make sense of the world by looking for patterns, filtering them through what we think we already know, and making decisions accordingly.
But humans are hindered by both their unconscious assumptions and a simple inability to process huge amounts of information.
Harmful bias — both conscious and unconscious — can be avoided with the help of artificial intelligence (AI), but only if we teach it to play fair and constantly question the results. AI can be taught to filter irrelevancies out of the decision-making process, pluck the most qualified candidates from a haystack of resumes, and guide us based on what it calculates is objectively best.