Trent: Mitigating Delivery Risks with SAP Integrated Delivery Framework

Reducing delivery risk and optimizing business resources have become challenging during testing times.

However, with streamlined cloud-based technologies, global enterprises have paved the way for efficiency, value and most importantly, collaboration.

Transforming India’s Retail Landscape – Trent Redefines Business Resilience

A growing force in India’s retail landscape, Trent Limited owns and manages a large number of fast-developing retail chains like Westside, Star Bazaar and Landmark.

Furthermore, with revenue of €600 million and a workforce of over 10,000 employees, Trent aims to add business value through collaborations, mitigate delivery risks and transition into one of India’s fastest-growing retail chains.

In the past, operating on an aging IT infrastructure, Trent’s systems struggled to keep up with a large number of concurrent users and a high volume of stock movements, especially around the end-of-season sales time, resulting in average customer experience and loss of revenue.

To transform its business operations and align objectives with a common goal ahead of the next end-of-season sales period, Trent realized the potential of cloud-based IT solutions and started seeking help from the best.

Trent’s transition plans included: 

  1. Analyzing 7.5 terabytes of data
  2. Structured and organized business downtime window

Initial Challenges & Opportunities – Before Process Implementation

Here are a few challenges faced before process implementation:

  1. Upgrade and replace the existing IT environment with robust, transparent and efficient infrastructure for supporting concurrent users and seamlessly manage a high volume of stock movements
  2. Identify an optimized approach and convert data from its legacy system to SAP S/4HANA® on SAP® HANA Enterprise Cloud system without compromising on business impact
  3. Prepare overall business solutions supporting greater innovation

Expertise, Technology and Innovation: Trent’s Way Forward

Trent Ltd trusted their growth and transformation partner Tata Consultancy Services Ltd. (TCS), for a successful transition to SAP S/4HANA® using SAP® Integrated Delivery Framework, reducing delivery risk and optimizing resources.

Key Features

  1. SAP ActiveAttention™ offerings for expert guidance
  2. Implementation of SAP S/4HANA & SAP Fiori® applications
  3. Eliminate data management and consistency challenges
  4. Simplify transition steps
  5. Reduce the conversion time to SAP HANA Enterprise Cloud by 60%

Accolades & Testimonials

“Our growth and transformation partner Tata Consultancy Services led the implementation of SAP S/4HANA, using SAP Integrated Delivery Framework to reduce delivery risk and better utilize project resources to reduce the business downtime window by 60%”

Vinod Kapote, Head, IT, Trent Ltd. 

Business Value-Driven Results – Post Implementation

  1. Implementation of future-ready business software, reducing the downtime window by 60%
  2. Improved business system performance & personalized browser-based SAP Fiori apps for store operations
  3. Reduced dispatch processing time, increasing concurrent users
  4. Structured retail operations and financial reporting

Considering the impact of SAP S/4HANA® using SAP® Integrated Delivery Framework, Trent business operations are certain to cater to streamlined retail solutions ensuring the best customer experience. 

Watch this video to learn how Trent seamlessly transitioned to SAP S/4HANA with the help of its growth and transformation partner Tata Consultancy Services and SAP ActiveAttention or you can read their transformation story here.