Mumbai – 27 July, 2021 – With the COVID-19 pandemic accelerating the online consumer demands across the globe, a “Heart Matters” study announced by SAP…
Brands Lag in Winning Hearts of Consumers as Customer Experiences Fall Short of Expectations
Singapore — 5th May, 2021 — Instead of bringing businesses closer to their customers, Asia Pacific’s digital pivot last year has in fact widened the…
SAP Preferred Success Reveals the Cloud’s Influence on Customer Experience
It’s no secret that “experience” is the new focus for many organizations – whether it is the experience of their customers or their own employees….
Why The Best Commerce Experiences Begin With Good Data Management
By Krishnan Chatterjee, Chief Customer Officer and Head of Marketing, Indian Subcontinent, SAP When it comes to the survival of a medium-sized business, the customer…
SAP Launches SAP Customer Data Platform to Enable Enterprises to Meet the Customer in the Moment
WALLDORF — SAP SE (NYSE: SAP) [on October 14] announced the global launch of SAP Customer Data Platform, a next-generation customer data platform (CDP) that aims to…
DTDC “Delivers” World-Class Customer Experience with SAP
MUMBAI — With the surge in demand for courier and parcel services due to the ongoing pandemic and restrictions on movement by the government, DTDC…
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