SAP Announces Q3 2022 Results – Asia Pacific and Japan View

On October 25, SAP announced its Q3 2022 earnings, delivering a strong cloud quarter with accelerating momentum across all indicators. Driven by double-digit growth across the SaaS and PaaS portfolio, cloud revenue globally was up 38% to €3.29 billion, up 25% at constant currencies.

  • In Asia Pacific and Japan (APJ), SAP grew cloud revenue to 411M Euros in Q3 2022, an increase of 27% over same period 2021. Total APJ Q3 2022 revenue grew to 1.1B Euros, up 5% over same period 2021
  • New RISE with SAP customers in APJ included RICOH CO., LTD., Fonterra, Nikon Corporation, and Dabur India Ltd
  • Wipro and Birlasoft went live with RISE with SAP S/4HANA
  • Leading retail companies Chemist Warehouse and Trent Ltd selected cloud-native SAP SuccessFactors Human Experience Management Suite
  • APJ also reported momentum with new Qualtrics customers, including KB Kookmin Bank, Domino’s Pizza Enterprises, Solasto Corporation, VinFast, and Telkomsel.

SAP’s cloud strategy continues to demonstrate global momentum, with SAP named a Leader in the Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises in September, based on SAP S/4HANA Cloud’s completeness of vision and ability to execute in the cloud ERP market. This followed SAP being named as a Leader in the Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises in July.

President of SAP APJ, Paul Marriott, said “Businesses are realising the value of our flexible, extendable, and innovative set of business tools in the cloud – building on SAP’s strength in connecting organisations and improving processes. Our cloud-centric strategy and best-in-suite portfolio are helping customers across APJ address their most pressing challenges, from cloud-based business transformation to bolstering supply chain resilience and building sustainability into the core of business.”

New APJ RISE with SAP customers

RICOH CO., LTD. selected RISE with SAP to further transform itself into a digital service company. With RISE with SAP, RICOH will accelerate the standardisation and efficiency improvement of its production and service parts management operations to strengthen its ability to respond to future changes in business models. Through the facilitation of robotic process automation (RPA) and cloud services, the company will also automate internal business processes and promote business reforms using the latest technologies, such as AI. RICOH will focus on improving operational efficiency and productivity, and contributing to the creation of a sustainable society.

Dabur is a 137-year-old, world-leading Ayurvedic company offering herbal and natural products for consumer healthcare, personal care, and food and beverage. It is the fourth largest FMCG company in India with close to 7 million local retail outlets and operates in over 120 countries globally. Marrying traditional wisdom with modern-day science, Dabur has successfully transformed its family-run business into a professionally managed enterprise. To further its growth ambitions, Dabur chose RISE with SAP to drive its innovation-led projects; and connect its treasury and risk management workflow with core business processes to facilitate better business planning and set new standards in corporate governance. In line with its sustainability agenda, the company is also taking actions to reduce its carbon footprint, starting with the decommissioning of its existing data centre, and partnering with SAP for its cloud transformation.

Announced as a new RISE with SAP customer in Q1 2022, Wipro has now gone live with RISE with SAP S/4HANA and their Wipro FullStride Cloud Services as the next step to drive more aggressive cloud adoption and innovation across its business operations, to meet the demands of a rapidly changing global environment compounded by talent transformation and cultural shifts. Wipro is a leading technology services and consulting company that has been adopting SAP solutions for the past 25 years. RISE with SAP provides Wipro with a scalable, interoperable internal system to accelerate its all-round digital transformation journey, simplify processes, and drive agility and efficiency that are critical for success in today’s world.

Birlasoft is part of the CK Birla Group, a global enterprise digital and IT services company, and this quarter became the first systems integrator in India to go-live with RISE with SAP. By implementing RISE with SAP, the company has streamlined and modernised its operations to drive innovation across its business functions, including HR, total records, cash management, data and integration services, and services for SAP deployment. With support from SAP Cloud Success Services, Birlasoft has successfully completed the entire migration from its SAP S/4HANA on-premises instance to SAP S/4HANA Cloud, within six months, across more than 20 countries. Armed with the go-live experience, Birlasoft is in turn better equipped to guide their own clients through their RISE with SAP transformation; and SAP Value-Added Services also prepared the inhouse team with platform technical readiness, and freed resources from operational tasks to focus on innovative work. Birlasoft has since benefitted from reduced IT costs, increased productivity among its full-time IT employees, and is able to substantially accelerate its clients’ transformation journeys to better meet their cloud-first ambitions.

On September 13, SAP announced that SAP SuccessFactors unveiled new innovations for its Human Experience Management (HXM) Suite to create a powerful way for organizations to execute on an integrated talent development strategy and create a future-ready workforce. The new capabilities are the most significant developments that SuccessFactors has had in the last decade, according to global industry analyst Josh Bersin. In APJ, SAP reported two new leading retail companies – Chemist Warehouse in Australia, and Trent Ltd in India – have selected SAP SuccessFactors Human Experience Management Suite (SuccessFactors) to help build the workforce agility needed to keep pace with continuous change, critical in today’s post-pandemic world.

Chemist Warehouse is Australia’s largest pharmacy retailer, operating over 500 stores and the top online pharmacy in the country. The group employs over 20,000 staff members and chose SAP SuccessFactors to modernise its HXM system to support its rapid expansion in Australia, New Zealand, and Ireland. Chemist Warehouse will deploy SAP SuccessFactors Employee Central as its core HR platform to manage and integrate recruiting, onboarding, performance and goals, and learning, across the group. With the SAP solutions, the group will be able to reduce manual workloads for its system administrators, increase internal mobility of their workforce – such as cross-boarding pharmacists into corporate roles, accelerate hiring processes, and support an increased number of candidates for internship programs. Chemist Warehouse chose SAP for its proven track record in supporting complex organisations across commercial and public sectors in the industry, with deep solution functionality on a secure platform. Through automated workflows, the group aims to improve integration into other HR and non-HR systems, create more engaging experiences for all employees and franchisees, and enhance its talent acquisition and retention efforts.

Established in 1998 as part of the Tata Group, Trent Ltd. operates more than 500 stores including Westside, one of India’s leading chains of fashion retail stores. Trent is pursuing an aggressive growth strategy, expanding its employee base by 150% in just five years. Yet, it quickly became clear Trent needed new HR management software to support its goals, catering to current and future employee needs, and boosting the employee experience to attract and retain talent. Trent selected SAP SuccessFactors to continue its transformation and to modernise its HR landscape by managing its growing workforce with a world-class cloud solution. The SuccessFactors implementation supports a strong SAP solution suite, including SAP S/4 HANA and SAP Ariba.

SAP APJ also reported that Dole Asia Holdings has chosen Taulia – an SAP company – for Taulia Dynamic Discounting and Taulia Supply Chain Finance program on the Taulia multi-funder network. Singapore-based Dole Asia Holdings is a global consumer food and beverage company that produces and distributes fresh fruits and vegetables and packaged food products. Part of the SAP Group since January 2022, Taulia offers early payment through supply chain finance, dynamic discounting and accounts receivable finance. With two appointed international banks as its initial participating funders for the supply chain finance program, Dole Asia Holdings plans to add other preferred banks in the future. The program will benefit Dole Asia Holdings in strengthening its supply chain by improving the financial resilience of suppliers and improving therefore sustainability. Over 2,000 suppliers across Singapore, the Philippines, and Thailand will benefit from the program.