customer experience

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Report Finds Consumers want Deals from AI, Not Simulated Conversation

by SAP News

June 11, 2025

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The Fundamentals of Positive Customer Experience for 2025

by SAP News

January 13, 2025

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Smart Partnerships Key to Next-generation Customer Experience

by Sinch

September 22, 2023

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Retail In Motion: Driving Resilience and Adaptability In Modern Retail

by Dumisani Moyo, Marketing Director at SAP Africa & Blessed Hwaire, Industry & Value Advisor at SAP Africa

September 15, 2023

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SAP Engages with Nairobi to Transform Enterprise Innovation

by Bankelele

November 21, 2022

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Any Worthwhile CX Journey Should Consider the Future

by SAP News

August 24, 2022

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How to Measure and Improve your Digital Maturity for Online Sales Success

by SAP News

April 20, 2022

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What’s Next — Marc Emert from SAP Explains why Personalisation is Key in Customer Experience

by SAP News

December 6, 2021

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What impact can Machine Learning have on your business?

by Dr. Rudeon Snell, Global Senior Director: Industries & Customer Advisory at SAP

August 5, 2021

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Discovery Limited: How Can Behavioral Insights Enable Targeted Messages that Improve Health Outcomes in a Pandemic?

by SAP News

April 15, 2021