Discovery Limited: How Can Behavioral Insights Enable Targeted Messages that Improve Health Outcomes in a Pandemic?


Delivering educational campaigns to help limit the spread of COVID-19 in South Africa

With a mission to make society healthier, insurance provider Discovery Health is committed to giving people the guidance they need to make the right healthcare choices. Click here to read how they used Qualtrics® CustomerXM solutions to:

  • Achieve a rapid deployment and setup of questionnaires within just a few weeks
  • Enable recipients to quickly and easily provide information on knowledge of areas such as how COVID-19 spreads, typical symptoms, and self-isolation rules
  • Use straightforward reporting features to analyze survey results quickly
  • Gain valuable knowledge concerning its members