We often hear that developing a strategy for digital transformation comes down to how it’s ultimately going to benefit customers. This makes digital innovation in health care an incredibly high-stakes endeavour, as our ‘customers’ are the men, women and children that we treat and care for every day.
This ethos underpins our digital strategy at Adventist Retirement Plus (ARP), as a longstanding provider of retirement accommodation and aged-care services in Southern Queensland.
SAP and Health Metric’s joint solution has totally transformed our finance management processes. Our staff can now more quickly and easily find and share relevant information, and we’ve seen a tangible rise in the time our staff can spend with residents as a result.
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