SAP revolutionizes its people journey, steps up to be the Best Place to Work in Thailand


SAP Thailand, a subsidiary of SAP, has announced that it has been recognized by HR Asia Awards as one of ‘The Best Companies to Work For in Thailand 2021. At the same time, it announced the adoption of a work model, called ‘Pledge to Flex’, powered by its intelligent technologies to embrace flexible work for employees in Thailand.

Trust, Flexibility and Inclusivity: a new model for companies in the post-pandemic world

The drive towards digitalization, the transformation of the physical workspace as well as the composition of the workforce have undergone faster shifts than ever during the pandemic. According to Gartner:  By the end of 2021, three in 10 people will be working remotely while 51% of all employees will be working in a hybrid environment, working from home at least one day a week. SAP’s recent employee surveys reaffirm that a hybrid work model where employees can choose where they work is much needed going forward as over 80% of SAP employees desire work flexibility. Work is going to require constant change of skills and competencies such as tech and soft skills for employees to perform the jobs.

Atul Tuli, Managing Director, SAP Indochina

“Trust, Flexibility and Inclusivity are becoming fundamental aspects for organizations as they redesign and revisit their work policies to address employee feedback and improve their people journey,” says Atul Tuli, Managing Director, SAP Indochina. “The human resources function needs to be repositioned into a people power affair where employee experience and human experience management are key factors to a company’s success.”

“Our Pledge to Flex model is flexible, trust based and powered by our intelligent technologies and will revolutionize how we work.”

Technology: a vital key to driving better employee experience

“Technology is the most important lever to achieve a flexible work approach, especially when our employees are digital natives and thus expect fully digitalised HR processes. We use Qualtrics software to understand their feedback and SAP Success Factors software to create a better employee experience. At the same time, the HR back-office needs to leverage a connected Cloud HR platform that can be easily extended by intelligent technologies, such as robotic process automation, machine learning and cognitive agents to achieve operational efficiency and drive down the cost of operations while delivering consumer-grade HR services at scale with a human touch.”

Usa Kongthawornwong, HR Business Partner, SAP Indochina said: “Our focus is on developing the best talent in the industry. We have a strong belief in the huge potential of tech in Thailand. By adopting this new work model, we are preparing our workforce in Thailand to ensure seamless business continuity.”

“With Pledge to Flex, employees will able to work remotely, in the office, or a combination of both, and have flexible work schedules. Inspirational office design is tailored to creativity, collaboration, community and focused work, enabling employees to find the right space for every task. Sustainability and health are prioritized for all office buildings.”

SAP Thailand has recently been recognized by HR Asia Awards as one of ‘The Best Companies to Work For in Thailand 2021’. This is the second consecutive year that SAP Thailand has garnered the award. With an extensive track record as an employer of choice, this accolade strengthens SAP’s positioning in the market as a great place to work.

“The award is yet another milestone on our journey of putting people first,” Usa concludes. “As we introduce Pledge to Flex, we want to create a more flexible and inclusive work environment grounded in a trust-based workplace that encourages employees to be the best of themselves and provides a safe place for them.”

This article was first published on Bangkok Post on 22 November 2021.