Delivering a memorable, personalized customer experience (CX) comes down to understanding what people want and having the connected data to consistently delight them. Leaders from…
SAP Upscale Commerce Offers Midmarket Brands No-Code, Maintenance-Free Path to Direct-to-Consumer Engagement
When the pandemic hit and physical retail outlets had to close or limit their operations, midmarket brands had to pivot quickly to sell directly to…
Innovative Tech Helps Carhartt Meet Customer Demand
What do hard workers on the job site have in common with A-list celebrities? Carhartt. From construction workers and farmers to firefighters and tradespeople, some…
SAP Preferred Success Reveals the Cloud’s Influence on Customer Experience
It’s no secret that “experience” is the new focus for many organizations – whether it is the experience of their customers or their own employees….
Black Friday and Cyber Monday 2020 Shatter Expectations
It comes as no surprise that consumers are shopping online more in 2020. But just how much impact did the COVID-19 pandemic have on e-commerce…
Building an Ecosystem of Customer Success at Acloudear
Acloudear has had a great deal of success. Since its founding in 2014, the company has grown to become one of the top solution providers…
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