WALLDORF — SAP has been named a Leader in “The Forrester Wave™: Digital Experience Platforms, Q3 2019.”
How to Nurture an Innovation Ecosystem for Customer Experience
For more than 20 years, Moritz Zimmermann has been an entrepreneur. He helped found hybris — an omnichannel ecommerce company acquired by SAP in 2013…
Decentralized ID: Working Toward a Password-Free Web
SAP is working on a decentralized identification system that could replace password log ons and help usher in Web 3.0. Hear more about the project…
SAPPHIRE NOW in 2019: Bringing the Intelligent Enterprise to Life
Brilliant innovators are already abuzz about the SAPPHIRE NOW and ASUG Annual Conference, being held May 7 to 9 in Orlando, Florida, because this year’s…
Hats Off to a New Era In Baseball Caps and Customer Experience
Almost 100 years ago, New Era started making men’s “Gatsby” caps in Buffalo, New York. The company quickly switched its focus to manufacturing baseball caps…
How to Not Win Customers for Life
The experience economy is here, but sadly not everyone is ready for it. Only fourth-generation customer relationship management (CRM) can deliver personalized digital commerce experiences….
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