Providing an exceptional employee experience is an increasing area of focus and investment in companies today, and for good reason. Research shows that the employee…
The Secret to Translating Technology Investments into Transformational Business Value
A dramatic shift in customer demands and employee expectations are driving an exciting landscape of innovation. This year alone, I have witnessed many shifts across…
Shaping the Customer Experience Along the Customer Journey
Experience matters and the customer experience can be influenced deliberately through a customer-centric strategy and flawless execution. Hope is not a strategy for experience management….
How Doehler and Goodyear Laid the Foundation for Their Intelligent Enterprise by Moving to SAP S/4HANA
At a recent SAP panel discussion, “Lay the Foundation for Your Enterprise with Intelligent ERP,” attendees heard two SAP customers, Doehler GmbH and The Goodyear…
VistaVu’s New Approach to Customer Success Delivers Undeniable ROI
Since CEO Jory Lamb founded VistaVu in 1996, customer success has always been one of his main objectives. “From the beginning, we’ve been focused on…
How Leading SAP Partners are Growing Their Businesses with a Focus on Customer Success
Some of the most successful SAP partners are growing their businesses with a strategy and culture of customer success that is supported by customer success…
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