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Winners Of The 2024 UKI SAP Customer Success Awards Announced

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London, UK – April 12, 2024 – SAP today announces the winners of its 2024 SAP Customer Success Awards for UKI, which celebrate the future-minded businesses that have harnessed SAP technology to showcase new ways of thinking and set the benchmark for their industry, ultimately making the world run better.

The 2024 awards recognised the following organisations who are at the forefront of driving innovation, transformation, and environmental impact in today’s economy:

Sustainability Hero – Spirit Energy Ltd

The energy industry is inherently hazardous and requires robust safety management. Ex/ATEX inspections, conducted in potentially explosive environments, are at the heart of this challenge. By working with SAP, Spirit Energy implemented one single end-to-end holistic solution for its Ex/ATEX inspections.

The new solution has automated several critical processes, minimising the risk of human error. It has streamlined the cumbersome nine step Ex/ATEX inspection process into four simple steps. These improvements have contributed towards regulatory compliance and improved health and safety of staff, paving the way for industry-wide change.

Industry Leader – Haleon

Haleon needed to consolidate and transform all Operational Transfer Pricing (OTP) processes into a single process.

SAP Profitability and Performance Management Cloud was implemented for OTP cycles for 90 entities which provided higher performance, full integration with internal systems and improved user experience. This eliminated the need for manual work by automating key aspects of the process.  This deployment has redefined how Haleon operates its new transfer pricing cycle and is being discussed at board level amongst the Healthcare sector.

Transformation Titan – Accenture

Accenture has grown exponentially which directly impacts its financial business. Making timely and informed decisions, mitigating financial risks, and optimising financial operational support are key challenges for its finance business users.

Accenture developed an Interactive Finance Narrative Generator solution that harnesses SAP solutions, human collaboration, and AI technology. This enables Accenture to focus on analysing and identifying key insights from reports, accelerating key financial close milestones and improving timeliness, accuracy and productivity.

Business Innovator – Touchlight Genetics

After 16 years as a manufacturing and R&D organisation, Touchlight developed a commercial platform which revolutionised the supply of synthetic DNA. It required an ERP solution to enable expansion to meet global demand. The system needed to adhere to the good manufacturing practice capabilities, validation, and traceability requirements of pharmaceutical regulatory bodies.

Touchlight implemented SAP S/4HANA Cloud to undergo a full digital transformation to replace all non-integrated applications and provide real time visibility. This sets the foundation for Touchlight to become an intelligent enterprise.

Experience Wizard – Vodafone Group

Vodafone has revamped its operations to become the best-in-class Telco for Europe and Africa and Europe’s leading platform for business. To achieve this, it needed to transform its learning, talent, leadership, and skills-resourcing. It launched a new strategy and organisation, the Vodafone Learning Company, and Grow with Vodafone.

As part of its Grow with Vodafone project, Vodafone implemented SAP SuccessFactors fully integrated talent suite. This solution has positively impacted employee loyalty, advocacy, and talent progression. Increased engagement also correlated with more lateral role changes and promotions, fostering career progression.

Service Supernova – Inchcape plc

Inchcape needed to modernise its global IT landscape. It had high-growth targets and external supply chain challenges to deal with.

Using RISE with SAP, Inchcape standardised its IT landscape, creating a technology foundation that supports its continued rapid growth. Since implementing RISE, Inchcape has improved efficiency and collaboration, leading to a better employee experience, and greater compliance.

Ryan Poggi, Managing Director, SAP UK & Ireland said: “Our customers in the UKI have made incredible achievements this year. They are at the forefront of driving innovation, within their industries and on a global scale. In times of economic uncertainty, this collaboration and continued transformation enables them to build resilient businesses. Congratulations to our winners and finalists, and a big thank you to our judges for their continued support.”

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