Paul Saunders, head of Product Strategy and chief evangelist of Cloud ERP for SAP S/4HANA, is interviewed by Laura Marwood, Ph.D., Cloud ERP product specialist, on the many issues surrounding trust in the context of AI in enterprise resource planning (ERP).
When technology advances faster than people and processes, adoption can be a challenge. For these reasons, it’s important for companies such as SAP to pay as much attention to trust as they do to the technology.