Each year, Cosapi employees undergo a medical checkup to help the company ensure the overall well-being of its workforce. So Cosapi, a leader in the construction industry, responded immediately to the challenges of the COVID-19 crisis.
By leveraging SAP solutions, Cosapi is working to mitigate the risks of the pandemic and protect the health of its employees as well as the success of its business model.
Acting Fast for Maximum Impact
Since its founding in Peru in 1960, Cosapi has expanded significantly, both domestically and internationally. Employees work across many offices and often visit clients in countries throughout Latin America. During the last two years, the company has increased the use of SAP SuccessFactors solutions to meet the needs of its workforce, providing employees with self-service options that enable them to complete human resources (HR) tasks at their convenience.
At the start of the ongoing COVID-19 crisis, Cosapi leaders moved quickly to identify employees belonging to high-risk groups as well as those with greater chances of exposure and infection.
Just a few days after the lockdown in Peru began, Cosapi began tracking the health status of its employees by using a new and free extension for SAP SuccessFactors solutions.
Created by iXerv, an SAP partner, the extension enables employees to complete a questionnaire within SAP SuccessFactors solutions, thus providing Cosapi with crucial information regarding employee health status, travel, and other increasingly vital information. Cosapi leaders can also update the extension to gather new information on employees as the need evolves. For instance, the company’s chief occupational health physician recently added several new questions to provide greater insight into employee risks. As a result, Cosapi is now able to take into account the size of its employees’ families as well as track whether any family members have come into contact with infected individuals.
Creating Healthy and Safe Workplaces
The extension flags employees who have not completed the questionnaire. Anyone who fails to complete the questionnaire will not be allowed to return to Cosapi offices once they are cleared for reopening. To date, 1,200 employees have registered with the extension.
Company leaders see this as a necessary step in creating safer work environments that take into account both physical and mental health. Cosapi leaders use the extension to gain key insight into how employees feel about working during the pandemic and to empower employees to describe their experiences working from home and whether they have the tools to do so successfully.
Cosapi also enables its workforce to work from home with capabilities that digitalize formerly in-person and paper-based processes. The SAP Signature Management application by DocuSign helps the company automatically reach out to contract employees due for contract renewals. With a little customization, leaders personalized the e-mails to better ensure that recipients would open them, and the company achieved a high percentage, as much as 70 percent, of signature compliance.
The application was simple to deploy, removing traditional barriers to implementation, including change management, monitoring, and test runs. Cosapi employees are benefiting from the ability to send signature requests in less time than ever before.
Cosapi is enabling employees to work from home with confidence using SAP solutions, and its leaders are gaining greater insight into employee experiences that are vital to the well-being of the workforce and the overall business. Now more than ever, leaders are fully aware that safe and healthy employees are vital to business continuity.
