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SAP Integration Suite Delivered 345% ROI, Boosting Efficiency by 30%, and Granted Economic Gains for Customers

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A new independent study reveals that SAP Integration Suite significantly enhances integration developer efficiency and delivers substantial return on investment (ROI) for businesses.

Forrester Consulting Total Economic Impact™ of SAP Integration Suite

The study, The Total Economic Impact™ of SAP Integration Suite, conducted by Forrester Research, found that SAP Integration Suite customers achieved a considerable 345% ROI over three years and experienced a 30% increase in integration developer efficiency, with the solution paying for itself in less than six months.  

Commissioned by SAP, the study surveyed six decision-makers responsible for application integration at the enterprise-level at their organizations.  Each participant had extensive experience deploying and utilizing SAP Integration Suite. The results demonstrate the suite’s power to accelerate innovation and integrate without obstacles, speed up connectivity across heterogenous application landscapes, and connect customers and workers to automated processes that drive significant business value. 

Key findings from the study include:

The study’s findings show that “organizations adopt cloud services and SaaS applications to leverage real-time interactions for increased business velocity and agile collaboration with customers, suppliers, and partners. But integration development teams are challenged to integrate business-critical applications with business processes in heterogeneous cloud and hybrid IT landscapes.”

Interviewees noted several key features and benefits of SAP Integration Suite that contributed to their success, including:

Beyond the financial benefits, the study also revealed that SAP Integration Suite fosters a more rewarding and fulfilling work environment for integration developers and self-service users. Interviewees reported improved communication with business partners, enhanced customer satisfaction, and greater agility in responding to changing business requirements.  

 “Lowering the total cost of ownership, the reusability component, the ability to use AI or out-of-the box connectors, [and having] the power of integration advisor condenses your overall timeline for development, testing, and implementation.” said an interviewee who is the global CIO in the apparel industry. 

We believe the study backs up our view that integration is a critical key to unlocking business growth. To see how you can build a business case for how SAP Integration Suite and the integration technology of SAP BTP can drive cost savings and business benefits for your business, read the full Forrester Consulting study here.


Bharat Sandhu is senior vice president of AI and Cloud Platform at SAP.

SAP Integration Suite: Connect and automate business processes to innovate now
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