SAP Africa News Center

Essential Business Services from SAP Enhance Remote Working and Risk Management to Drive Business Continuity

video call. woman and man talking on web camera in office; Shutterstock ID 352947272

WALLDORF SAP SE (NYSE: SAP) today announced that comprehensive essential business services from SAP and an off-site service delivery framework are available to all users.

Essential business services from SAP are specially selected to help customers manage their most important business processes by minimizing risk to drive continuity during uncertain times, such as the current COVID-19 global pandemic.

Designed to enhance off-site working environments and remote collaboration, these services constitute a proven, highly effective model enabling up to 100 percent off-site delivery, increased personal communication and consistent, seamless execution.

“It’s not where, but how our customers can execute their business strategies that is most important for success, which is why remote delivery has long been integrated in our approach and our products,” said Shane Paladin, president, Services, SAP. “Remote working is taking place on a scale like never before, and essential business services from SAP, together with the dynamic off-site service delivery framework, are here to support customers throughout this changing environment and beyond.”

Considered critical during the global pandemic, essential business services from SAP encompass a wide range of functions, including the front and back office, supply chain, finance and essential operations. They provide support to businesses at every step of their processes. Service examples include:

To further support essential business services and drive customer success, SAP integrated its off-site service delivery framework. Remote delivery has been a significant part of SAP’s services for more than 25 years. In 2019 alone, 97 percent of projects included off-site delivery, resulting in 10 percent faster deployment of services using accelerators, artificial intelligence and machine learning. Off-site services delivery helps to reduce the carbon footprint of customers and SAP by providing off-site delivery for more and more projects.

Delivered through the SAP Activate methodology, off-site delivery benefits include:

In supporting essential business services from SAP, the off-site service delivery framework can simplify and improve users’ journeys in any environment. The framework focuses on cohesion and connection, communication, governance, infrastructure and retooling. To learn more, visit SAP Services and Support offerings.

Visit the SAP News Center. Follow SAP on Twitter at @SAPNews.

Media Contacts:
Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
SAP Press Room; press@sap.com
Jennifer Kohanim, FleishmanHillard, +1 (617) 692-0535, jennifer.kohanim@fleishman.com, ET

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2020 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

This article first appeared on the SAP News Center.

Exit mobile version