As Dimension Data gets set to rebrand to NTT DATA, new opportunities for its clients, people and the business come to light.

Founded more than 40 years ago, and after listing on the JSE in 1987, Dimension Data has entrenched itself an award-winning IT giant within South Africa’s ITC sector. Extensive expansion into Africa and the Middle East resulted in the company joining the globally acclaimed NTT Group in 2010. After successfully providing world class IT solutions for a multitude of clients under both the banner of Dimension Data and NTT, the company will be rebranding to NTT DATA during the course of April 2024.

Although the company made the decision in 2020 to remain operating as Dimension Data even though many within the NTT Group united under the NTT Ltd. banner, the move to now become NTT DATA serves as a change in its market positioning. This merge empowers a continuation of Dimension Data’s solutions and services alongside NTT innovations such as platform-delivered services to elevate the business to become everything that encompasses a global brand while remaining loyal to local clients.

Access to an expanded ecosystem of solutions and services as NTT DATA means that the company can still service clients with the speed and agility that has been synonymous with the brand and its South African heritage. This while accelerating business growth in Africa and the Middle East through a richer portfolio of services and tailored industry solutions will provide a differentiated, consistent and better client experience.

The capabilities of industry-focused teams take services to a new level

Beyond access to advanced technologies and innovation, the rebrand also increases the company’s capacity to understand and develop solutions for industry-specific challenges through leveraging global and industry-specific experience and intellectual property become to more relevant to clients across the board.

The company is currently setting up industry-specific teams across the MEA region for retail, financial services and manufacturing. In the Middle East it is considering the merits of moving into expanded industries like oil and gas and aviation, shifting the brand from being perceived as a system integrator to a service partner with capabilities that match those of the world’s top global consulting firms.

The next generation of managed services

As part of NTT DATA, Dimension Data now also has access to standardized technologies that form the cornerstone of its managed services solutions. With powerful, platform-delivered and AI-enabled services at its disposal, the company can now more efficiently deliver managed solutions that aligned with global best practices.

Its innovative Sentient Platform for Network Transformation (SPEKTRA) is case in point. When underpinned by NTT DATA’s managed services expertise and technical resources, organizations are given a direct route to network transformation, alerts are generating about network issues and AI is used to recommend ways of resolving these issues long before they have time to progress into much larger challenges. SPEKTRA, has the capability to reduce incidents by a staggering 87% proving that leveraging the power of AI will be used as a foundation for all of NTT DATA’s managed services.

From systems integration to mainframe modernization

An example of what clients can expect to see is greater mainframe modernization. This is powered by an NTT DATA offering called UniKix that significantly bolsters capabilities and enables a more seamless transition to cloud infrastructure.

A major benefit of the merge is that NTT DATA’s digital assets are proving to be valuable additions to the company’s portfolio while Dimension Data’s intellectual property and top South African talent – ideated and developed in Africa – is now going to be accessible to the rest of the world. For example, its PhaseCONVERT framework that assists clients plan migrations from SAP ECC to SAP S/4HANA, a major undertaking for any organization.

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