Toll Group Bolsters Its Cyber Resilience With SAP’s Sovereign Cloud Capabilities


Relocating can be a complex and emotive process, both for individuals and their families. From coordinating logistics to managing paperwork and ensuring a smooth transition, there can be many challenges.

For the Australian Defence Force personnel, a mobile life is an integral part of service, with military members and their families routinely posted around the country and overseas. To ensure a smooth and efficient transition for thousands of defence personnel each year, the Australian Defence Force turns to global logistics provider, Toll Group.

As one of the top 20 prime contractors to the Australian Defence Force, in addition to relocation services Toll’s Government and Defence business also provides expertise and support in the areas of Contingency and Sustainment across ports and remote base camps, Healthcare Logistics via the transportation of critical pharmaceutical supplies and vaccines, as well as performing thousands of rescues and retrievals missions each year using one of the largest aeromedical fleets in Australia.

Perry Singh, President of Government and Defence, Toll Group says, “Toll’s Government and Defence Business has been supporting critical government and defence industries in Australia for more than 130 years.

“As a strategic partner for government and defence industries, we provide a broad range of services across logistics, contingency, and sustainment, helping to transport critical supplies and equipment for a range of our government clients.”

The need to shore up cyber resilience

Toll Group has always been a cyber-centric organisation and as a key partner to Australia’s government and defence industries, it wanted to ensure the company’s technology systems meet the same regulatory needs as its largest clients.

Increasingly, that means taking steps to ensure that its operations are secure against an increasingly challenging and complex cyber threat landscape.

Singh says, “We asked ourselves the question, what’s going to make it easier for our government and defence customers to do business with us?

“We knew that cybersecurity was critically important for our largest government clients and that to provide them with the confidence to do or continue doing business with us, that we needed to operate in a secure hardened environment. As we embarked on this programme, we wanted to do so in an accelerated manner.”

In partnership with IBM Consulting, Toll Group embarked on a modernisation and fortification strategy that would enable the business to remain nimble and secure, underpinned by SAP.

Singh says, “As a very cyber-centric organisation, we wanted to modernise and fortify our network and SAP’s sovereign cloud capabilities were a clear choice for us.

“An extension of Toll Group’s existing SAP S/4HANA environment, its strong cybersecurity capabilities also provide us and our clients with the assurances we need to navigate an increasingly challenging cyber threat landscape. Working with IBM and SAP together, we managed to deliver this program at speed, in just seven months.”

By leveraging SAP’s sovereign cloud capabilities, Toll is now able to reap the benefits of advanced cloud applications in a secure hardened environment.

Amanda Williamson, IBM Australia’s Business Transformation Partner and SAP Service Area Lead, says, “As companies embrace a hybrid cloud approach, they’re also seeking partners with the expertise to help them meet the data and security access required in their local jurisdictions. Our long-standing partnership with SAP has helped many companies, including those in highly-regulated industries like Toll Group securely modernise their cloud environments. IBM Consulting looks forward to bringing our expertise to help more ANZ clients benefit from SAP’s sovereign cloud capabilities in Australia, respond to today’s challenges where regulations are changing rapidly and cyberthreats are evolving at unprecedented levels.”

About SAP’s sovereign cloud capabilities

SAP’s sovereign cloud capabilities bring together extensive global public sector and highly regulated sector experience, including running a government cloud in the United States for more than 15 years, coupled with decades of partnership across Australian government agencies and highly regulated industries.

To learn more about SAP sovereign cloud capabilities, visit: https://www.sap.com/australia/sovereign-cloud