One of the great challenges for business leaders is knowing how to measure the environmental, social and governance (ESG) data in their value chains. They…
SAP helps Affinity Education hit COVID-19 vaccination compliance targets ahead of government deadline
Early education provider sees 100% uptake of SAP SuccessFactors vaccine tracking portlet state-wide across VIC and in NSW’s local government areas (LGAs) of concern SYDNEY – November 3 2021 – SAP SE (NYSE: SAP) today announced that early education provider Affinity Education has implemented SAP SuccessFactors’ Employee…
How Coles Group Is Transforming HR During The Global Pandemic
In early 2020 Coles Group, one of Australia’s most trusted retailers and iconic brands, was in the midst of completing a bold, far-reaching HR transformation when it had to undertake a huge, unforeseen hiring surge to support customers during the COVID-19 crisis.
Report: Data privacy, frictionless experiences major gaps in Aussie CX
Responsiveness, frictionless experiences and transparency around consumer data use are hefty customer experience considerations for Australian consumers. Yet most organisations they’re dealing with aren’t living…
Five Ways Australian Market Leaders Create CX Experiences That Win Customers
Leaders from two Australian-based companies recently shared their thoughts on winning CX strategies during a virtual SAPPHIRE NOW broadcast hosted by Scott Treller, executive general manager of SAP Customer Experience in ANZ.
Inside NZ retail chain Mitre 10’s digital transformation
Undertaking a major digital transformation for a large retail brand is a tough ask, especially after the COVID-19 pandemic, but when your stakeholders include 64…
Datacom becomes first New Zealand member of SAP’s AppHaus network
SAP is opening an AppHaus in New Zealand with the launch of a new creative centre set within Datacom’s home in central Auckland, dubbed Tahi….
AGL Energy Digitally Transforms For A Brighter Future
Now the market leader is in the midst of a digital transformation designed to bolster its competitive advantage, and meet rising customer demands in a fast-changing industry.
Services Australia shifts most Centrelink payments to SAP S/4 HANA
Almost all Centrelink payments are now being paid through the SAP-based payments platform built under Services Australia’s massive welfare payments infrastructure transformation (WPIT) program.
ANZ sets itself up for a new workforce transformation
ANZ Banking Group is in the “early stages” of transforming its workforce to meet head-on the challenges posed by the rise of digital technologies like AI and automation.
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