Records skills updated while on lockdown in SuccessFactors profile. NAB placed extra emphasis on having its 40,000 staff develop their data and digital skills while…
Weaving empathy into digital strategy: Lessons from Mercury
Chatbots and self-service cannot be default customer service channels, especially during an unprecedented event such as COVID-19 ‘What’s my bill? What’s my account balance? How…
Device Technologies’ Plan to Improve Supply Visibility Using Data
Device Technologies said it is currently considering how it can provide greater visibility to its supply chain for critical devices, such as ventilators, in light…
AGL Energy Predicts More Spend On Mobilising Its Workforce
AGL Energy saw a marked rise in idea sharing and collaboration in the lockdown period, which it attributed to heightened demand among staff to connect…
Bushfire Recovery Victoria Tapping Into Data to Help Bushfire-Affected Communities
Bushfire Recovery Victoria is only just over 100 days old, but it has already figured out how crucial data is when it comes to assisting…
Frucor Suntory & SAP: Inside a Digital Transformation Programme
Three years ago, beverage company Frucor Suntory began a journey to start digitising its business and move away from analogue methods of communicating with its…
Taronga Zoo banishes paper with SAP-based staff app
Taronga Conservation Society Australia has ditched many of its paper-based administration processes after deploying a new staff experience app underpinned by SAP’s cloud platform. The…
SAP Letter to our Australian and New Zealand Ecosystem
Dear friend of SAP, Amidst the fast-evolving global conditions, all of us at SAP are focused on the health and wellbeing of our families, communities,…
SAP Plans ‘Most Significant’ Program Overhaul in 14 years
SAP is to embark on a mammoth, multi-year transformation of its 14-year-old partner program that will see it move away from its traditional tiering model….
How Chobani learns from consumers to develop new products
Market-leading yoghurt firm Chobani’s consumers are so invested in the business, they help co-create exciting new product ranges. Such is the case with the limited…
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