In a post-COVID-19 business world, the ability to bring customer-centricity into all business decisions may not only be the key to success but an obligation…
Empathy Can Help You Be Successful in Business
We can become selfish creatures when our interests are at stake. And when the pursuit of those interests becomes challenging, we sometimes compromise our integrity…
How Digitalization Is Helping Bring Clean Water to India
Staggering economic growth may have improved the lifestyle for millions in India but there are still millions who struggle for basic amenities like clean water….
Does Digital Globalization Make the World Really Flat?
After visiting the Indian call centers in Bangalore in 2005, Thomas Friedman in his best-selling book “The World is Flat,” famously declared that the connectedness…