By measuring customer experiences and understanding emotions, one Brazilian retailer is beating large competitors and maintaining brand relevance. If you’ve ever spent time in Rio,…
A Sustainable Energy Plan to Help Put Egypt Among the Top 10 Global Economies
The oil industry is not dying, but it must change. For Tarek El-Molla, Egypt’s Minister of Petroleum & Mineral Resources, the main goal is to…
Helping Street Kids Is a Win-Win for Youth and Society
For many children who have been abandoned, abused, or neglected, the streets become their refuge. But youth using the streets for their livelihood and shelter…
How to Transform an Antiquated Postal Service Into a Profitable Business Center
The Egypt National Post Organization was providing a necessary service but not making money. Digitization has raised employee engagement and made it profitable. When Essam…
How to Revive the Mall Experience for the Digital Generation
Shopping malls must provide better experiences to re-purpose their existence. Connecting operational data (O-data) and experience data (X-data) could do the trick. Some shopping malls…
Becoming a Smart City Is Not a Goal, It’s a Lifestyle
“We’re not the first or the last people to live on this planet,” said Novo Mesto Deputy Mayor Bostjan Grobler. “Becoming a smart city is…
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