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On November 5, 2016, Paulina Barria lost her best friend. That evening, avid bicyclist Ivonne Ramirez rode her bike through the streets of Santiago, Chile….
How to Nurture an Innovation Ecosystem for Customer Experience
For more than 20 years, Moritz Zimmermann has been an entrepreneur. He helped found hybris — an omnichannel ecommerce company acquired by SAP in 2013…
Intelligent Spend Management Takes Procurement From the Back Office to the Boardroom
For years, procurement has been considered a back-office function, the realm of finance, supply chain, and operations experts. But with the rise of intelligent spend…
On the Road to Success, Karma Automotive Revs Its Customer Experience
Earlier this week, Karma Automotive showcased three new cars at the Shanghai Auto Show. The Southern California-based maker of luxury, electric vehicles sees this as…
For the American Cancer Society, Better Customer Experience Can Save Lives
The American Cancer Society fights cancer around the world through research, patient support, prevention and treatment information, and other services. Since 1991, the organization has…
Keeping the Entrepreneurial Spark Alive in a Big Company
As a serial entrepreneur in Israel, Vitaly Vainer built and sold several successful businesses. But after the birth of his first child, he wanted a…
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