JAKARTA, Indonesia – May 25, 2026 – SAP SE (NYSE: SAP) today announced that Garuda Indonesia (IDX: GIAA), Indonesia’s national flag carrier, is modernizing its core enterprise systems through RISE with SAP, a guided transformation journey that combines a standardized framework, an integrated toolchain, and expert guidance, marking a key milestone in its ongoing transformation.
Garuda Indonesia serves millions of passengers annually, while adapting to dynamic market conditions and evolving customer expectations. The airline chose to move to the cloud with RISE with SAP, to integrate fragmented systems, boost its competitiveness, and move closer to its goal of delivering Indonesian hospitality globally.
“This collaboration with SAP forms a key part of our effort to strengthen business processes through digital transformation,” said Thomas Oentoro, Deputy CEO, Garuda Indonesia. “By modernizing our enterprise core, we are building a more connected, agile, and disciplined organization, better equipped to manage costs and respond to a dynamic operating environment.”
Through RISE with SAP, Garuda Indonesia is integrating core processes across finance, procurement, supply chain, and selected customer-related operations on SAP Cloud ERP Private. Doing so will streamline critical back-office functions, including record-to-report workflows, while enhancing visibility into operational performance through embedded analytics and automation.
The transformation also introduces SAP Fiori–based digital user experiences, enabling role-based access and intuitive workflows that improve day to day usability across the organization. Deployed in a private managed cloud environment, the solution provides a secure, resilient, and scalable technology foundation while simplifying IT operations and reducing system complexities.
As airlines navigate growing operational complexity and rising customer expectations, a modern digital core is essential,” said Sianto Wongjoyo, Managing Director, SAP Indonesia. “By adopting SAP Cloud ERP Private through the RISE with SAP journey, Garuda Indonesia is building a strong foundation to streamline operations and enhance transparency. This positions the airline to advance toward a more autonomous enterprise, where AI-driven automation can support more efficient, adaptive operations and which may help the business respond to changing demand and market conditions.”
As the airline continues to restore its fleet readiness and scale its capacity targets, the transformation will also help improve maintenance and asset management.
