The COVID-19 pandemic is an extreme test in business agility, particularly across some of the hardest hit industries like healthcare, supermarkets, and manufacturing. Iristrace, a…
SAPPHIRE NOW Unplugged: Racial Justice Is a Movement, Not a Moment
As people worldwide take their protests to the streets and demand racial justice, some are also coming together from academia and corporations to take action…
How Ferrara Unifies People and Data to Improve Customer Experience
Candy is sweet – and tech savvy. For more than a century, global candy maker Ferrara has been the driving force behind many of the…
Hycom Raises Employee Satisfaction with Work-Life Balance to Ninety-Six Percent
Hycom S.A. is the company behind some of the smartest, slickest digital customer services around. It builds customer-centric services and sales solutions that serve millions…
SAPPHIRE NOW Unplugged: Pandemic Rewrites the Sports & Entertainment Industry Playbook
Like every industry, professional sports and entertainment is largely on pause due to COVID-19. However, Daniel Hopp, CEO of the Adler Mannheim ice hockey team…
SAPPHIRE NOW Unplugged: Girl Scouts Innovate Iconic Cookie Sales and More for Digital World
Today’s Girl Scouts are forging new paths to community service and science, technology, engineering, and mathematics (STEM) careers while meeting the unique challenges of COVID-19 with…
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