Software companies work hard to learn what users want so they can deliver an excellent user experience. We research their preferences, collaborate with them to…
Guide to Supply Chain Resilience in Changing Times
A high degree of orchestration, communication, collaboration, and trust helps manufacturers ensure the raw materials, parts, products, and distribution resources all work seamlessly together to…
Services are the North Star for Customer Success
On a clear night, one of my favorite things to do is to look in the sky for Polaris, the North Star. From my time…
Data Integrity Matters: Building Trust and Certainty When Everything Is Unpredictable
Facing an uncertain economy and unpredictable change, business leaders are making difficult choices. Some are making cuts and canceling projects while others are planning to…
How to Build a More Resilient Cloud-Based Business
The COVID-19 pandemic has digital business surging like never before, and not just because of social distancing. Cash-strapped organizations are taking a second look at…
Developing Genuine Workplace Intelligence: Technology Guides Employees to Work More Productively
Just like people, organizations can have intelligence too. “Workplace intelligence” describes things like culture, climate, leadership, and employee engagement that create a great place to…
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