Months after the Services organization at SAP went completely remote, its president, Shane Paladin, discusses how the pandemic has opened more doors to expert knowledge…
Services are the North Star for Customer Success
On a clear night, one of my favorite things to do is to look in the sky for Polaris, the North Star. From my time…
Innovation Factory: SAP Turns Ideas into Outcomes
New technologies such as machine learning, virtual assistants, the Internet of Things (IoT), robotic process automation, and voice recognition can bring real business benefits. Yet…
Adapting to Unprecedented Times: A Conversation with Shane Paladin
Shane Paladin, president of Services at SAP, reveals how his team is working to support customer needs during this time of uncertainty. Paladin also shares…
Empathy: The Link Between Organizational Change and Intelligent Evolution
Even the smallest update to a process, product feature, or policy can throw people off. But nowadays, the workforce is in a constant state of…
Evolving Landscapes and Architectures Shape the Future of Business Growth
Digitally-determined companies in virtually every industry are launching initiatives focused on strengthening their digital capabilities. They are competitive not just because they are operating more…
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