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Knowledge for SAP User Groups
If you create incidents or service requests in SAP ONE Support Launchpad, SAP would like offer the chance to participate in a new program focused…
Maintenance Notification: July 11, 2018
Due to maintenance, the following services will not be available July 11, 2018 (Wednesday), from 19:00-20:00 JST (18:00-19:00 China) (12:00-13:00 CET): Sapserv 5/10 Problem analysis…
SAP Launches Schedule an Expert for Open Incidents with Limited Availability
Experience 40 percent less ping-pong resolving incidents. Starting on June 11, Schedule an Expert for open incidents will be available on a limited basis in…
Maintenance Notification: May 17, 2018
Due to maintenance, the following services will not be available, on 2018/05/17 (Thursday) from 19:00-20:00 JST (18:00-19:00 China) (12:00-13:00 CET): Sapserv 5/10 Problem analysis and…
SAP Service Marketplace is Being Retired
The SAP Service Marketplace extranet, web content hosted on the service.sap.com platform, is being replaced by modern alternatives. The majority of content sections have already…
Machine Translation at SAP
Machine translation usage is becoming a reality for SAP Notes and SAP Knowledge Base Article documents in SAP One Support Launchpad. Click here for more information.
[Canceled] Maintenance Notification: April 28, 2018
Update, 4/4/2018: This maintenance window has been canceled Due to maintenance, the following services will not be available 2018/04/28 (Saturday) from 14:00-19:00 SGT (14:00-19:00 China)…
Maintenance Notification: March 28, 2018
Due to maintenance, the following services will not be available 2018/03/28 (Wednesday) from 19:00-20:00 JST (18:00-19:00 China / 12:00-13:00 CET): Sapserv5 and sapserv10 Problem analysis…
Experience Less Ping-Pong: Schedule an Expert Service Resolves Most Incidents in One 30-Minute Call
The Schedule an Expert service lets you connect with SAP Support in a live, one-on-one 30-minute call via Skype. You can save time and effort…
Maintenance Notification: February 21, 2018
Due to maintenance, the following services will not be available 2018/02/21 (Wednesday) from 19:00-20:00 JST (18:00-19:00 China) (11:00-12:00 CET): Sapserv 5/10 Problem analysis and /…
Maintenance Notification: February 10, 2018
Due to maintenance, the following services will not be available. Date: 2018/02/10 (Saturday) Time: 15:00-22:00 JST (14:00-21:00 SIN, China) (7:00-14:00 CET) External sFTP server apj.sftp.support.sap.com…
SAP Launches Support by Product Pages
Find support information about your products faster and easier with SAP’s new support by product pages. The company is launching product pages in SAP Support…
Shut Down of Learning Studio on December 11, 2017
Please be aware, that the links to the Learning Studio, SAP Enterprise Support Academy’s former learning platform, will no longer work as of December 11….
Password Policy for SAP Support Portal and SAP ONE Support Launchpad to Change
Starting November 4, 2017, you may choose a more complex, safer password for SAP Support Portal and SAP ONE Support Launchpad. It must be at…
SAP Adds New Products for Schedule an Expert
SAP has expanded Schedule an Expert to include more products. The service lets you conveniently book a 30-minute, one-on-one Skype call with an expert –…
Follow Up Statement: Availability of SAP ONE Support Launchpad
This message is a follow-up with regards to availability of the SAP ONE Support Launchpad as announced in a statement on February 28, 2017. We…
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