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Knowledge for SAP User Groups
If you create incidents or service requests in SAP ONE Support Launchpad, SAP would like offer the chance to participate in a new program focused…
Maintenance Notification: July 11, 2018
Due to maintenance, the following services will not be available July 11, 2018 (Wednesday), from 19:00-20:00 JST (18:00-19:00 China) (12:00-13:00 CET): Sapserv 5/10 Problem analysis…
SAP Launches Schedule an Expert for Open Incidents with Limited Availability
Experience 40 percent less ping-pong resolving incidents. Starting on June 11, Schedule an Expert for open incidents will be available on a limited basis in…
Maintenance Notification: May 17, 2018
Due to maintenance, the following services will not be available, on 2018/05/17 (Thursday) from 19:00-20:00 JST (18:00-19:00 China) (12:00-13:00 CET): Sapserv 5/10 Problem analysis and…
SAP Service Marketplace is Being Retired
The SAP Service Marketplace extranet, web content hosted on the service.sap.com platform, is being replaced by modern alternatives. The majority of content sections have already…
Do You Create Incidents or Service Requests in SAP ONE Support Launchpad?
If you create incidents or service requests in SAP ONE Support Launchpad, SAP would like offer you the chance to participate in a new program…
Machine Translation at SAP
Machine translation usage is becoming a reality for SAP Notes and SAP Knowledge Base Article documents in SAP One Support Launchpad. Click here for more information.
[Canceled] Maintenance Notification: April 28, 2018
Update, 4/4/2018: This maintenance window has been canceled Due to maintenance, the following services will not be available 2018/04/28 (Saturday) from 14:00-19:00 SGT (14:00-19:00 China)…
SAP ONE Support Launchpad Offers Faster Access to Support with New Tiles on Home Page
SAP will now include Schedule an Expert and Expert Chat tiles on the SAP ONE Support Launchpad Home page – making it faster and easier…
Maintenance Notification: March 28, 2018
Due to maintenance, the following services will not be available 2018/03/28 (Wednesday) from 19:00-20:00 JST (18:00-19:00 China / 12:00-13:00 CET): Sapserv5 and sapserv10 Problem analysis…
Experience Less Ping-Pong: Schedule an Expert Service Resolves Most Incidents in One 30-Minute Call
The Schedule an Expert service lets you connect with SAP Support in a live, one-on-one 30-minute call via Skype. You can save time and effort…
Maintenance Notification: February 21, 2018
Due to maintenance, the following services will not be available 2018/02/21 (Wednesday) from 19:00-20:00 JST (18:00-19:00 China) (11:00-12:00 CET): Sapserv 5/10 Problem analysis and /…
Join SAP’s Free Feature Trial Program Ask an Expert Peer
The new support channel option Ask an Expert Peer is now available. This new service is offered in a limited feature trial for select products.*…
Maintenance Notification: February 10, 2018
Due to maintenance, the following services will not be available. Date: 2018/02/10 (Saturday) Time: 15:00-22:00 JST (14:00-21:00 SIN, China) (7:00-14:00 CET) External sFTP server apj.sftp.support.sap.com…
Advance Notice: New Terms of Use for SAP ONE Support Launchpad and SAP Support Portal
On May 25, 2018, the General Data Protection Regulation (GDPR) 2016/679 will become effective. GDPR introduces new directives regulating the processing of personal data by…
SAP Launches Support by Product Pages
Find support information about your products faster and easier with SAP’s new support by product pages. The company is launching product pages in SAP Support…
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