Engage directly with a manager from the Product Support organization to receive help on your high-priority incidents, to prevent or manage a potential service exception….
Maintenance Notification: November 9, 2019
Due to maintenance, there will be multiple interruptions for Sapserv7/9 (VPN connections) on November 9, 2019, from 10:00 – 18:00 JST (9:00 – 17:00 China…
Incident Solution Matching for SAP S/4HANA Cloud Customers
SAP has taken another big step forward to help SAP S/4HANA Cloud customers solve product issues faster. Artificial intelligence-driven Incident Solution Matching service now further…
Maintenance Notification: October 12 2019
Due to maintenance, there will be multiple interruptions for Sapserv7/9 (VPN connections) on October 12, 2019, from 10:00-18:00 JST (9:00-17:00 China time, 2:00-10:00 CET). During…
Upcoming SAP Localization Summit in Moscow
We are pleased to invite you to SAP Localization Summit, this year’s most important SAP Solutions Localization event. You can register for it here. At…
Give Your Feedback on the Incident Process
How satisfied are you with transparency SAP Support offers you on the status of your open incidents? In a one-hour session between October 14 and…
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