Find out how cutting-edge tech makes Bosch’s Accessory Advisor so easy: a few simple questions — like an online conversation — get you exactly what you need.
“This means that our customers spend less time searching for a product,” Ganna Lobachevska of Bosch Power Tools Accessories explains. “And when they purchase the product, it’s the right one.”
Learn more about how digital assistants and SAP Marketing Cloud connect to improve Bosch’s data analytics, business insights, and customer experience here.