CRM and customer experience Archives | SAP News Center

CRM and customer experience

SAP and IBM Announce Client Momentum Across IBM Technology and SAP Cloud ERP Private to Drive AI Innovation

WALLDORF & ARMONK — Global enterprises are modernizing their ERP workloads.

by SAP News

July 2, 2026

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Customer Retention Over Acquisition: What the Advanced Success Plan for SAP CX Offers Utilities Customers

by Tara Tracey, Rajeev Ranjan
July 1, 2026
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How the Advanced Success Plan for SAP CX Operationalizes Hyper-Personalization at Scale

by Tara Tracey, Payal Sachdev
June 24, 2026
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How AI Powers Customer Experience in Travel and Transportation

by Tara Tracey, Geoffrey Arado
June 19, 2026
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The Autonomous CX Revolution Elevated by Google

by Balaji Balasubramanian
June 18, 2026
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Why Partner Momentum Around SAP CX Matters Now

by Karl Fahrbach, Balaji Balasubramanian
June 15, 2026
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Shine On: SAP CX Celebrates G2 Leadership Across Multiple Categories

by Binod Negi
June 11, 2026

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