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CRM and Customer Experience
African Retail’s Future Hinges on Tech-driven Consumer Insights

African Retail’s Future Hinges on Tech-driven Consumer Insights

The retail industry in Africa is going through a pivotal decade. Africa’s retail industry is expected to reach $3.7tn by 2031 due to macroeconomic expansion,...

by Blessed Hwaire, Industry Value Advisor for Consumer Products, Life Sciences, and Retail at SAP Africa
April 24, 2026
The Fundamentals of Positive Customer Experience for 2025
Feature

The Fundamentals of Positive Customer Experience for 2025

by SAP News
January 13, 2025
Sinch and SAP Emarsys Join Forces to Elevate Customer Engagement in the Digital Era
Press Release

Sinch and SAP Emarsys Join Forces to Elevate Customer Engagement in the Digital Era

by Sinch
November 20, 2024
AI in Retail – Reshaping Customer Engagement and Experience
Feature

AI in Retail – Reshaping Customer Engagement and Experience

by Dumisani Moyo, Marketing Director at SAP Africa
January 10, 2024
Smart Partnerships Key to Next-generation Customer Experience
Feature

Smart Partnerships Key to Next-generation Customer Experience

by Sinch
September 22, 2023
Retail In Motion: Driving Resilience and Adaptability In Modern Retail
Feature

Retail In Motion: Driving Resilience and Adaptability In Modern Retail

by Dumisani Moyo, Marketing Director at SAP Africa & Blessed Hwaire, Industry & Value Advisor at SAP Africa
September 15, 2023
SAP Commerce Cloud Powers Record $31.9 Billion in 2022 Holiday Digital Commerce Sales
Feature

SAP Commerce Cloud Powers Record $31.9 Billion in 2022 Holiday Digital Commerce Sales

by Winnie Tran
January 12, 2023
Any Worthwhile CX Journey Should Consider the Future
Feature

Any Worthwhile CX Journey Should Consider the Future

by SAP News
August 24, 2022
Ignite the Consumer Power
Newsbyte

Ignite the Consumer Power

by SAP News
June 2, 2022
The Year of Relevance and Value
Feature

The Year of Relevance and Value

by Mervyn George, Executive Advisor for Innovation Strategy at SAP Africa
January 10, 2022
What’s Next — Marc Emert from SAP Explains why Personalisation is Key in Customer Experience
Feature

What’s Next — Marc Emert from SAP Explains why Personalisation is Key in Customer Experience

by SAP News
December 6, 2021
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