CRM and Customer Experience Archives - SAP Africa News Center

CRM and Customer Experience

Cape Town’s Digital Twin Project Earns Praise from Finland

Cape Town’s Bellville Civil Center uses a Digital Twin with IoT and AI to optimize building operations, saving energy and water The Bellville Civic Centre...

by Sizwe Dlamini

June 5, 2026

African Retail’s Future Hinges on Tech-driven Consumer Insights

by Blessed Hwaire, Industry Value Advisor for Consumer Products, Life Sciences, and Retail at SAP Africa
April 24, 2026
Feature

The Fundamentals of Positive Customer Experience for 2025

by SAP News
January 13, 2025
Press Release

Sinch and SAP Emarsys Join Forces to Elevate Customer Engagement in the Digital Era

by Sinch
November 20, 2024
Feature

AI in Retail – Reshaping Customer Engagement and Experience

by Dumisani Moyo, Marketing Director at SAP Africa
January 10, 2024
Feature

Smart Partnerships Key to Next-generation Customer Experience

by Sinch
September 22, 2023
Feature

Retail In Motion: Driving Resilience and Adaptability In Modern Retail

by Dumisani Moyo, Marketing Director at SAP Africa & Blessed Hwaire, Industry & Value Advisor at SAP Africa
September 15, 2023
Feature

SAP Commerce Cloud Powers Record $31.9 Billion in 2022 Holiday Digital Commerce Sales

by Winnie Tran
January 12, 2023
Feature

Any Worthwhile CX Journey Should Consider the Future

by SAP News
August 24, 2022
Newsbyte

Ignite the Consumer Power

by SAP News
June 2, 2022
Feature

The Year of Relevance and Value

by Mervyn George, Executive Advisor for Innovation Strategy at SAP Africa
January 10, 2022

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