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Our world is turning more and more digital every day. Artificial intelligence (AI) and machine learning were in the spotlight in 2017 and continue to…
Extending Field Service Management with AI-Based Crowd Service
“Dad! The Wifi doesn’t work!” How many times have you heard your kids yell at you when they can’t stream their favorite television show or…
Will Robots Replace Procurement?
Many people are preoccupied by the prospect of robots replacing procurement. But experts like Marcell Vollmer, chief digital officer for SAP Ariba, and Shivani Govil,…
SAP CEO Bill McDermott: Tech Has to Be for Good and for All
In the digital economy, companies that do right will be the ones that win. The greatest challenge of our time is getting technology innovation into…
Artificial Intelligence Helps Supply Chains Minimize Waste in Food and Medicine
It’s estimated that Americans waste about 30 percent of their food and medicine and 91 percent of plastic doesn’t get recycled. In developing countries, about…
Interview with Franck Cohen: SAP Bets on AI and the Intelligent Enterprise
In April 2018, Franck Cohen took over the responsibility for the newly created Digital Core organization at SAP, where the company fully aligns its ERP…
Too Long; Didn’t Read: How a New Generation is Changing User Assistance
User assistance (UA) is cropping up in the most unlikely ways. Formerly called “documentation,” user assistance now goes way beyond flat text to include more…
How Data Is Making Us More Human
What do an Uber driver, app developer, social media manager, data scientist, influencer, and drone operator have in common? They are all jobs that didn’t…
How Robots are Changing the Business of Toilet Paper and Diapers
In spite of all the changes brought on by digital technology, humans are essentially analog creatures. For evidence look no further than the consumption of…
What is Artificial Intelligence?
Technology is already more advanced than humans in some areas. But how can businesses benefit from this? One term you frequently hear in this context…
How SAP Rates the Importance of Artificial Intelligence for Europe
Although artificial intelligence (AI) promises greater efficiency and could provide the key to tackling some of society’s most pressing issues, not all Europeans are welcoming…
Can AI Drive More Ethical Retail?
A few years ago Samantha Zirkin and her husband took their two young children and traveled around the world volunteering at orphanages, schools, and homes for abandoned or abused children….
2018 Predictions, Pt. 5: Technology Advances Human Interaction, Workplace Culture, Mindfulness, and the Search Inward
The mind is the final frontier, the saying goes. If this idea intrigues you, you’ll want to read on to find out why leading business…
2018 Predictions, Pt. 4: Emerging Digital Technologies Will Make an Impact on Business
Once again, we invited thought leaders with diverse areas of expertise to peer into the 2018 Game-Changers Radio Crystal Ball. What did they see? Cloud…
Europe’s Youth Upskill for Future Job Market: SAP Backs the EU Digital Skills and Jobs Coalition
Digital transformation is not just a buzzword. It’s happening right before our very eyes and will eventually affect us all, one way or another. Despite…
Machine Learning: An Innovation in Teenage Age
A year ago, Gartner, the world’s leading research and advisory company, named artificial intelligence (AI), machine learning, and conversational systems (CAI) three of the top…
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