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Most people know that they store too much stuff in their homes. Bedrooms are messy, drawers don’t close, and closets are so stuffed that we…
Next-Generation Support from SAP Leverages Machine Learning and AI to Improve Customer Experience
WALLDORF — SAP SE (NYSE: SAP) today announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident solution matching…
Services and Support at SAPPHIRE NOW: Leaders Share Answers to Accelerate Innovation
The only thing better than learning innovation lessons directly from world-class leaders is getting expert advice on how to bring that transformation into your own…
How to Better Excite Customers via Machine Learning, VR, and More
Machine learning, virtual reality (VR), and pop-up stores are increasingly crucial to industries such as retail, as they help organizations deliver an easier — and…
SAPPHIRE NOW in 2019: Bringing the Intelligent Enterprise to Life
Brilliant innovators are already abuzz about the SAPPHIRE NOW and ASUG Annual Conference, being held May 7 to 9 in Orlando, Florida, because this year’s…
AI and Machine Learning Drive Automation in Product Support
Will sophisticated algorithms and chatbots be the future of product support? How does this change the quality of support and the customer experience? Jens Trotzky,…
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